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American Red Cross - CPR / AED / First Aid | Associates taking this blended learning course must first complete an online training program and pass an online exam (80% or better). The classroom or skills portion of this course is a half-day program where participants will perform the following skills: adult CPR, adult choking conscious, adult choking unconscious, automated external defibrillator operation, direct pressure bandaging, and splinting. Upon successful completion of this program, participants receive American Red Cross certification cards. more info |
 | August 18
| Charlotte, North Carolina | | Larry Trn |
Applicant Process - How to Apply for an Internal Position | There is tremendous opportunity for career advancement available through the utilization of Real Opportunities, our Internal Recruiting website. This presentation will provide a brief overview of the Internal Recruiting site, show you how to set up a profile and be notified of job openings, demonstrate a standard job search, and introduce you to the PAR Report. more info |
Career Power - Managing Your Career | CareerPower® is a fast-paced, interactive workshop that will demonstrate how to manage your career. It is designed to answer the following critical career development questions: Who am I? How Do Others See Me? What's Changing in the World of Work? What Are My Options? How Can I Achieve My Goals? It will help you: Identify values, interests and competencies Solicit feedback from supervisors and others Identify relevant career information and trends affecting your organization Set realistic career goals and find your career fit Design a career development plan with detailed action steps Prepare to have a career development discussion with your manager This full day workshop is interactive and focuses on the opportunities and challenges you face each day. Come prepared to participate in dialogues and to engage in learning. more info |
| | August 26
(New York Times 620 8th Ave. 10018, 8:30-4:00) | New York City, New York | | Heather Bard |
CFE - Associate Station Training | Station Training involves taking the hourly associates through all steps in the production and retail process of their station. The process starts with Menu Production and Planning and goes through Sanitation and Food Handling, Station Set Up, Retail Approach, signage, recipes, waste and breakdown. Station offerings for 2009 will focus on Martin Yan, Pipeables desserts, Slider Programs and Current Marketing and Culinary Initiatives more info |
CFE - Chef Profitability 2008 | This years training will focus the Chef's on Profitability by Station as well as improving margin through managing waste. Chef's will work through both models to improve same store sales through proper station choice as well as improving margin through reduction of waste. more info |
CFE - Hourly Customer Service Training 2008 | This year's hourly training package centers on key components of Disney Quality Service Training. The importance of Setting, Positive Language, Task vs. Purpose and Retail Sales Techniques. more info |
CFE - New Manager Orientation 2008 | New Manager Orientation is a four day program devoted to proper on boarding of new Salaried Associates into Eurest. The first 2 days must start in a Center for Excellence before the associate can report to their new account and are comprised of receiving the tools necessary to start. The second two days are scheduled Class Room Orientation within their first quarter of employment. These two days gives new Associates the opportunity to meet and learn from the various support teams that they will need to communicate with during their career with Eurest. Human Resources, Quality Assurance, Safety, Finance, Purchasing, Culinary and Marketing. There is also practical retail and culinary training with other new associates that have been hired during the quarter. more info |
CFE - Refresher Training | This year's class will feature practical hands on demonstration of the latest and greatest Marketing and Culinary programs. In addition we will focus on Practical Pricing, Driving Revenues, CSR, Building Customer and Associate Loyalty and playing HR Jeopardy. This year's class will also allow regions to personalize the training and choose from a dozen different optional trainings featuring Pre-service, Suggestive Selling, Growing Sales and Building Day Parts. more info |
CFE - Respect in the Workplace | In today's business world we are competing with other companies to retain our great people. Good communication that fosters an atmosphere which enhances moral is more important than ever to be a successful manager. This two-hour session will help you: *Learn and practice respectful communication techniques and non-verbal behaviors that demonstrate dignity and worth of each individual. *Identify the advantages of respectful positive workplace interaction. *Identify, promote, and practice healthy ways of interacting and relating with co-workers at all levels of the organization. more info |
CHAMMPS Training 1 - Install, Set-up, Physical Inventory and Recipes | This training will cover the introduction to the program, what it can do and how it will help you in your day to day operation. This course will also cover: program instillation, how to set up profit centers and creating physical inventory. more info |
CHAMMPS Training 2 - Core Menu, Production and Reports | This training will cover how to create and alter recipes and build a core menu into the system. This will prepare you for menu planning and daily production. This will assist in menu selection and Cost Per Meal tracking reports. more info |
CHAMMPS Training 3 - Vendors, Pay Bill, Grocery Lists | This training session will cover the Pay Bill function of the program, how to create vendors and enter invoices into your database for more accurate usage reports. This course will also explore some of the more in-depth report functions CHAMMPS to offer. This class will help operators to raise your CHAMMPS program into the next level by tracking your invoices and keeping a more accurate count of actual usage. more info |
Chartwells Balanced Choices for Healthy Students | Online nutrition course developed for the K-12 Schools Division of Compass by Framingham State College as a continuation to the Nutrition Fundamentals course with a child nutrition focus. This course consists of 5-1 hour modules with a competency test at the end of each module. Each of the five lessons addresses a topic that is fundamental to the success of a school nutrition program. The topics include: National School Lunch and Breakfast Program regulations, nutrition issues common to school meal programs, menu planning to maximize nutritional value, quantity food production principles, and marketing school food service programs. Prerequisite: You must complete Nutrition Fundamentals for Balanced Choices before you may register to take Balanced Choices for Healthy Students. Registration is to be completed online at the following web address: https://www.framingham.edu/chartwells/. more info |
Chartwells Campus Pricing Initiative "2CPI" | Price increases are important to protect income, client subsidies and margin, in response to rises in inflation. For DDS and above this is a training for operational management to learn about managing prices to ensure that margins are maintained. This training is designed to insure that everyone who negotiates pricing for Chartwells Higher Education has the business knowledge and tools needed to be successful. more info |
| | 8bHEIV msedbgldrbnp, [url=http://kktwwgydxwiq.com/]kktwwgydxwiq[/url], [link=http://ujszjcbmxxzh.com/]ujszjcbmxxzh[/link], http://ijtoizocaepn.com/
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Chartwells HE - Webtrition Training Class 1 | This class will cover the introduction to Webtrition. Guidelines and protocol for using the system. Review how to best use Webtrition to achieve maximum financial and operational results. Review how to search for items, recipes, nutritional values and target cost. Review definitions and terms. Demonstrate how access and view video tutorials and other resources for training and support. more info |
| | August 3 11:00am est
(Webinar Training for Webtrition. This class will cover Recipe creation as well as reports. Must have taken the first class to take this one. ) | Webinar, Georgia | | Brian Craig |
Chartwells HE - Webtrition Training Class 2 | This class will focus on how to set up Cycle Menus that are specific to your unit. How to copy menu cycles. Forecasting production, batch forecasting and adjusting portion size. more info |
Chartwells HE - Webtrition Training Class 3 | This class will cover how to create new recipes and/or copying existing ones. Review the recipe approval process. Review ingredient data base and adding missing items. How to run reports including cost analysis, nutritional analysis, production sheets and more. more info |
| | August 9 1:30-2:30pm Est
(Web-Training to learn about the new PID signage report as well as an acknowledgement of the legal rules for the staff using Webtrition and posting nutrition info. ) | Webinar, Michigan | | Brian Craig |
| | August 10 10:00-11:00am est
(Webinar (Web-Training to learn about the new PID signage report as well as an acknowledgement of the legal rules for the staff using Webtrition and posting nutrition info. )) | Webinar, Michigan | | Brian Craig |
| | August 11 1:30-2:30pm est
(Webinar (Web-Training to learn about the new PID signage report as well as an acknowledgement of the legal rules for the staff using Webtrition and posting nutrition info. )) | Webinar, Michigan | | Brian Craig |
| | August 12 10:30-11:30am est
(Webinar (Web-Training to learn about the new PID signage report as well as an acknowledgement of the legal rules for the staff using Webtrition and posting nutrition info. )) | Webinar, Michigan | | Brian Craig |
Chartwells HE New Manager Orientation | Chartwells HE New Manager Orientation is a three day program devoted to all new Salaried Associates hired into the Chartwells Higher Education sector. This Training is hosted at a Chartwells Higher Education Regional Center for Excellence. This orientation will welcome new managers into the Chartwells culture and philosophy of Eat, Learn, Live and familiarize them with Compass support departments. This three day interactive program will focus on team building, networking and acquaint managers to the polices and procedures of Compass Group, NAD to include presentations from Human Resources, Quality Assurance, Safety, Finance, Purchasing, Culinary and Marketing. more info |
| | July 29
(July 29th-30thThunderbird (Thurs. 29th 2p-6p & Fri. 30th 8a-5p)) | Phoenix, Arizona | | Lin Johnson |
| | August 3-5, 2010
(This class will be 12:00 noon Aug. 3rd until 1:00 pm Aug. 5th 2010) | Waukesha, Wisconsin | | Lin Johnson |
| | August 16- 18, 2010
(Trinity College, Class will be 12:00 noon Aug. 16 - 1:00 pm August 18, 2010) | Hartford, Connecticut | | Lin Johnson |
Coaching for Results - Coaching Workshop | In the current climate, a lot of interest has been expressed in better understanding coaching. In this one day workshop, we will dive deeper into the topic of coaching providing many opportunities to practice the art of coaching. At the end of the workshop, participants will walk away with improved skills, tools and action plans which can be implemented immediately in their role at Compass. more info |
| | August 24
(8:30am - 4:30pm Training Room 436 (No catering services will be provided during this session)) | Charlotte (Corporate Office), North Carolina | | Denise Sutter |
| | September 10
(8:30am - 4:30pm at Lindbergh School District (no catering services provided)) | St Louis, Missouri | | Denise Sutter |
Coaching for Results - Individual Coaching | Coaching is an intentional conversation around producing results. Individual Coaching offers Compass associates with a one-on-one environment where they can be coached to discover insights, answers and solutions to their given situation. Any information discussed in the coaching session is confidential. When beginning a coaching partnership, each person being coached will participate in a minimum of 4 sessions. Sessions are scheduled to fit individual needs. Additional sessions are available. more info |
Compass College III: Building High Performing Teams | The Compass College program provides managers an opportunity to interact with their colleagues in a cross-sector, cross-discipline environment while participating in core training that is designed to help them manage the "people part" of their business according to Compass Vision and Values. The three Compass College programs are independent of each other and can be taken together or separately. This program is an elective-based human resources workshop. Please contact your Zone HR Team for information on the specific modules that will be available in your area. more info |
| | July 29
(8 a.m. to 5 p.m.: Eurest at Allianz, 5701 Golden Hills Drive, Golden Valley, MN 55416 Room 8701) | Minneapolis, Minnesota | | Denise Massey |
| | July 29
(Training Being Held: Doubletree Guest Suties Omaha Address: 7270 Cedar St. Omaha, NE 68124. Phone Number: 402-397-5141 Make Reservations and Mention Compass Group for discount rate.) | Omaha, Nebraska | | Vic Thixton |
| | August 19
(Location TBD-Registration starts at 7:30am) | Las Vegas, Nevada | | Theresa Morales |
| | August 23
(Class will be held over 2 days from 3pm to 6:30 pm. Class will be held at Nine West. You must attend both classes to complete the course) | Westchester, New York | | Erik Buckholz |
| | September 1 & September 2
(This class will be held at the Flik AT & T conference center from 8 - 12 both days, and you must be present on both 1/2 day sessions in order to complete the course) | Austin, Texas | | Angel Hernandez |
| | September 1 & September 2
(This will be held at the Flik AT & T conference center from 2 - 6 p.m. on both days, must be present for both 1/2 day sessions in order to complete the course.) | Austin, Texas | | Angel Hernandez |
| | October 12
(Class Time: 9am - 5pm. Location: St. Francis Hospital, Greenville, SC; Contact: 404-808-6665. Dress is business casual.) | Greenville, South Carolina | | Stephanie Drayton |
| | October 13
(Location TBD) | Roanoke, Virginia | | Lisa Daniszewski |
| | November 3
(9 am - 6 pm Morison's Headquarters location: 5801 Peachtree Dunwoody Road, Atlanta. Power of Many Room) | Atlanta, Georgia | | Stephanie Drayton |
| | November 17
(Location TBD) | Memphis, Tennessee | | Lisa Daniszewski |
| | December 9
(Class Time: 9am - 5pm. Location: TBD, Charlotte, NC; Contact: 803-802-3094. Dress is business casual.) | Charlotte, North Carolina | | Crystal Killingsworth |
Compass College II: Avoiding Litigation Landmines | The Compass College program provides managers an opportunity to interact with their colleagues in a cross-sector, cross-discipline environment while participating in core training that is designed to help them manage the "people part" of their business according to Compass Vision and Values. The three Compass College programs are independent of each other and can be taken together or separately. This program is a human resource workshop to increase managers' skills in and understanding of: Equal Employment and Litigation Risks; OFCCP Compliance and the HR Assessment; Avoiding Sexual Harassment; and Performance Management. more info |
| | August 18
(Location TBD-Registration starts at 7:30am) | Las Vegas, Nevada | | Theresa Morales |
| | August 18
(Location TBD-Registration starts at 7:30am) | Las Vegas, Nevada | | Theresa Morales |
| | August 25 & August 26
(This class will be held at the Flik AT & T conference center from 8 -12 on both days, you must be present for both 1/2 day sessions in order to complete course) | Austin, Texas | | Angel Hernandez |
| | August 25 & August 26
(This class will be held at the Flik AT & T conference center from 2 - 6 p.m. and you must be present at both 1/2 day sessions in order to complete) | Austin, Texas | | Angel Hernandez |
| | October 12
(Location TBD) | Roanoke, Virginia | | Lisa Daniszewski |
| | December 8
(Class Time: 9am - 5pm. Location: TBD, Charlotte, NC; Contact: 803-802-3094. Dress is business casual.) | Charlotte, North Carolina | | Crystal Killingsworth |
Compass College I: Recipes for Retention | The Compass College program provides managers an opportunity to interact with their colleagues in a cross-sector, cross-discipline environment while participating in core training that is designed to help them manage the "people part" of their business according to Compass Vision and Values. The three Compass College programs are independent of each other and can be taken together or separately. This program is a human resource workshop increases managers' skills in and understanding of: Critical Steps to Improve Staff Retention, Avoiding Third Party Intervention, Effective Interviewing and Selection, and Improving Associate and Workplace Safety. more info |
| | August 17
(Registration starts at 7:30am Location-TBD) | Las Vegas, Nevada | | Theresa Morales |
| | September 14
(Class will be held over 2 days on Tuesday the 14th and Wednesday the 15th of from 3-6PM. You must attend both sessions to get credit for the program. Location TBD) | Woburn, MA, Massachusetts | | Sheri Hanlon |
| | December 7
(Class Time: 9am - 5pm. Location: TBD, Charlotte, NC; Contact: 803-802-3094. Dress is business casual.) | Charlotte, North Carolina | | Crystal Killingsworth |
| | February 9
(Class Time: 9am - 5pm. Location: IBM Raleigh, 3039 Cornwallis Rd, Research Triangle Park, NC 27709, located in IBM Building 002; Contact: 919-423-4673. Dress is business casual.) | Durham, North Carolina | | Crystal Killingsworth |
Compass Group Mentoring Program | Become a Mentor. Find a Mentor. Whether you are looking to develop skills to help you advance or want to share with others what you have learned, the Compass Group Mentoring Program is for you. As part of a mentoring relationship, you grow both personally and professionally through shared experiences. A mentor is someone who counsels, advises, and shares knowledge and experience with another person. That person is called the partner, mentee, or protégé. You do not need to be in an existing partnership to participate in the program. To become a mentor or a partner, use the steps below. You can search for a mentor in Step 1 below. Step 1: Access the Mentworking Database to register as a mentor or to find a mentor at: http://compass.csiprogram.com/mentworking/ Step 2: Once you have found a mentor/partner, register your partnership and plan for your role using the following websites: Mentors use PowerMentoring at: http://compass.csiprogram.com/powermentoring/ Partners use PartneringPower at: http://compass.csiprogram.com/partneringpower/ Step 3: Begin the partnership. Use the tools and supporting documents provided from the websites to help grow your relationship. more info |
Computer Skills Training by New Horizons | Compass Group has partnered with New Horizons to provide all levels of computer training to meet technical skills needs of associates. Choose from a variety of application classes, such as Word, Excel, Outlook, Access, etc. CD-Rom and online courses are also available. more info |
Conducting a Positive Performance Appraisal | This course is designed to help managers better understand the performance appraisal process at Compass Group. This tools of the appraisal process and the appraisal timeline will be reviewed in this course. Manager will also receive some insight on how to handle the most common challenges in delivering a performance appraisal. more info |
Contribution Analysis | Contribution Analysis takes a look at the important relationship between selling price and product costs aimed at attaining the greatest contribution to profit. By incorporating the movement of products, participants will take a closer look at bringing actual dollars to the bottom line through marketing techniques. This process is absolutely critical during transition periods for acccounts such as prior to a price increase or the introduction of new food concepts. more info |
Core 4 - Cashier Training | This Core 4 training is meant for new and existing Cash handlers. The training empowers our front line to take a more active roll in the operation from the till. We cover all the necessary cash controls from our audit department, teach some basic service skills and how to connect with your customer and we cover speed and accuracy training. The training then turns to driving sales and taking the lead engaging our Cash handlers to take a more active roll in the account and be another set of eyes in the front of the house. The training concludes with a game of Jeopardy to reinforce what they learned and everyone signs the Cash Handlers Declaration for their files. more info |
| | August 12
| Kansas City, Missouri | | Jane Clope |
Core 4 - Hourly Culinary Profitability | This training will focus the Associates on Profitability by Station as well as improving margin through managing waste. Associates will work through both models to improve same store sales through proper station choice as well as improving margin through reduction of waste. more info |
Core 4 - Knowing is Growing | The Knowing is Growing meetings offer an opportunity for Compass managers to learn about other sectors. Each meeting will focus on a different sector. The meeting consists of several presentations made by the hosting sector?s leadership providing a synopsis of who the sector is, services provided, sector stats, USP's, site tour and networking reception. more info |
Core 4 - Loss Prevention | This program is intended to give all Salaried Associates throughout the "Core 4" the basic tools and understanding to control leakage and improve security within their accounts: 1. Cash Handling/Policy/Cashier and Manager Declaration. 2. P-Card and Credit Card Protocol and Policy. 3. Audit control. 4. Purchasing and Product Control. 5. Security and Training. The take away for each account will be to complete their sector's respective Loss Prevention Audit and file it with their DGM and the Audit and Loss Prevention Department more info |
| | August 2
(This class will be held at Southern Poly Tech from noon - 3 pm. Room and parking details to be emailed to participants prior to class.) | Atlanta, Georgia | | Andrew Lipson |
| | August 5
(2:00-4:00 pm. Clark Memorial Hospital (Private Dining Room) facilitated by Bruce Key.) | Louisville, Kentucky | | Catherine Cape |
| | August 6
(This class will be held at UNC Greensboro from 2:00 pm - 4:30 pm - location to be emailed to participants prior contact Andrew at 704.516.3256 for information) | Greensboro, North Carolina | | Andrew Lipson |
| | August 10
(Trinity Rm TBD 10a-1p) | Hartford, Connecticut | | Lin Johnson |
| | August 10
(UCO 1p-4p Rm TBD) | Edmond, Oklahoma | | Alicia Duersel |
| | August 11
(UW-Whitewater 9:30a-12:30p Rm TBD) | Whitewater, Wisconsin | | Lin Johnson |
| | August 13
(Lamar University Rm TBD) | Beaumont, Texas | | Alicia Duersel |
| | August 19
(Time: 9 am - 11 am; Location TBA) | St. Louis, Missouri | | Catherine Cape |
| | August 19
(Time: 2 pm - 4 pm; Location TBA) | St Louis, Missouri | | Catherine Cape |
| | August 23
(Time 9 am - 11 am; Location TBA) | Kansas City, Missouri | | Catherine Cape |
| | August 23
(Time 2 pm - 4 pm; Location TBA) | Kansas City, Missouri | | Catherine Cape |
| | August 24
((Stephanie Moye facilitating Cell: 312-513-6741) DePaul University 3p-5:30p Rm 324 Main Student Center 2250 N. Sheffield Ave ) | Chicago, Illinois | | Alicia Duersel |
| | August 26
(Time 9 am - 11 am; Location TBA) | Omaha, Nebraska | | Catherine Cape |
| | August 26
(Time 2 pm - 4 pm; Location TBA) | Omaha, Nebraska | | Catherine Cape |
Core 4 - Love 'em or Lose 'em | Retention and engagement continue to be among the top priorities of most organizations. Managers know that engaged employees make their jobs easier and are essential to an organization's long-term success. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work. Managers can greatly influence their employees' level of engagement and likelihood of staying, physically and mentally. But often these leaders need tools, training and practice to get the job done: this workshop provides both. Career Systems International's Love 'Em or Lose 'Em workshops, based on the concepts of best-seller Love 'Em or Lose 'Em: Getting Good People to Stay (by Beverly Kaye and Sharon Jordan-Evans, Berrett-Koehler, 2002), are designed to equip managers with the 26 practical strategies they can use to retain, engage, and encourage the talents of their people. It is about winning employees' loyalty and commitment. It is about becoming talent-focused to build an ever-stronger organization. It's about increasing your customer satisfaction by building employee satisfaction. more info |
| | August 20
(Location TBD) | Las Vegas, Nevada | | Theresa Morales |
| | August 10
(Hilton Garden Inn Columbus Airport 4265 Sawyer Rd Columbus, OH 43219 (Earhart Room) Time: 8 AM - 12 PM (Phone Number: 614-231-2869)) | Columbus, Ohio | | Vic Thixton |
| | August 13
(Riverside Hospital 350 North Wall Street Kankakee, IL 60901 Wanda Gifford 815-935-6566 Meeting Room "A" (Time: 8 AM - 12 PM)) | Kankakee, Illinois | | Vic Thixton |
| | December 14
(Location: RA Corporate office; Time: 3:00pm-6:00pm) | New York City, New York | | Nina Cochrane |
| | December 15
(Class Time: 2pm - 6pm, Location: TBD, Charlotte, NC; Contact: 803-802-3094. Dress is business casual.) | Charlotte, North Carolina | | Crystal Killingsworth |
| | April 4
(Class Time: 2pm - 6pm, Location: TBD, Norfolk, VA; Contact: 803-802-3094. Dress is business casual.) | Norfolk, Virginia | | Crystal Killingsworth |
Core 4 - Respect in the Workplace | In today's business world we are competing with other companies to retain our great people. Good communication that fosters an atmosphere which enhances moral is more important than ever to be a successful manager. This two-hour session will help you: *Learn and practice respectful communication techniques and non-verbal behaviors thatdemonstrate dignity and worth of each individual. *Identify the advantages of respectful positive workplace interaction. *Identify, promote, and practice healthy ways of interacting and relating with co-workers at all levels of the organization. more info |
| | October 26
(Location: RA Corporate office; Time: 3:30pm-5:30pm) | New York City, New York | | Nina Cochrane |
Core 4 - Suggestive Selling | This training focuses on delivering superior service while driving revenues. The training is geared toward all salaried management as well as their front line team. We cover all five types of Suggestive Selling in depth and each segment includes an interactive exercise to reinforce the training. We empower the team to use "The power of the Chef" to take ownership of their station and help our guests make a great choice. We finish up focusing on proper body language and using reinforcing language to make a great experience for our guest. more info |
Core 4 - Workers Compensation Jurisdictional Training Workshops | The Compass Group, NAD Safety/Claims managers will be conducting workshops to help you learn more about Workers Compensation Laws in your particular state. Several of these workshops will be conducted around the country and will be specific to the state(s) in which they are held. The agenda will vary slightly between locations but presenters will usually include representatives from our Workers Compensation Third Party Administrator, an attorney specializing in workers compensation laws, and the Zones Safety/Claims Manager. more info |
| | August 4
(Course will go from 2:00 to 5:00PM and be held in the Edington Ministry Center (rooms 330A/B) at the First Presbyterian Church (106 East Church Street, Orlando, FL 32801)) | Orlando, Florida | | Jim Robinson |
| | August 5
(Class will be held at Sysco 1915 E. Kansas City Rd.,Olathe, KS 66061 - 2:00 to 5:00 PM) | Kansas City, Missouri | | George Melvage |
| | August 10
(2:00 to 5:00 PM (CST) at Met Life 13045 Tesson Ferry Rd, Concord Mo. 63128, 314-525-9865) | St Louis, Missouri | | George Melvage |
| | August 11
(1pm-4pm @LSU. Specific directions and meeting room instructions will follow) | Baton Rouge, Louisiana | | Ruben Monroe |
| | August 24
(Class will be held from 1:00 PM to 5:00 PM at the Johnson & Johnson Orchard Road facility - 23 Orchard Road, Skillman, NJ 08558. Any additional details will be emailed to participants prior to the meeting date.) | Skillman, NJ, New Jersey | | Dan Wood |
| | August 26
(Course will be held in the Auditorium at CMC Mercy 2001 Vail Avenue Charlotte NC) | Charlotte 2:00-5:00, North Carolina | | Jim Robinson |
| | October 14
(AFI Cabot in Windsor, CT 1:00pm - 4:00pm ) | Hartford, CT Area, Connecticut | | Fred Berren |
| | October 21
(SUNY ALBANY 1400 Washington Avenue, Albany NY Training will be conducted in the Campus Center Room 375. 1:00 pm - 4:00pm ) | Albany, New York | | Fred Berren |
Core 4 - Zone 1 - Regional Connect Meeting | The Regional Connect Meetings are designed to support our mission to improve networking, share best practices and leverage resources. The meetings will consist of presentations on a variety of topics, a short zone update followed by a reception to catch-up with and meet your Compass colleagues. more info |
Core 4 - Zone 2 - Regional Connect Meeting | The Regional Connect Meetings are designed to support our mission to improve networking, share best practices and leverage resources. The meetings will consist of presentations on a variety of topics, a short zone update followed by a reception to catch-up with and meet your Compass colleagues. more info |
| | September 28
(Honeywell, 101 Columbia Road, Morristown, NJ 07962, 4:00-7:00 PM) | Morristown, New Jersey | | Elliott Enyedy |
Core 4 - Zone 4 - Regional Connect Meeting | The Regional Connect Meetings are designed to support our mission to improve networking, share best practices and leverage resources. The meetings will consist of presentations on a variety of topics, a short zone update followed by a reception to catch-up with and meet your Compass colleagues. more info |
Core 4 -Zone 2 - Culinary and Marketing Summit | The Culinary and Marketing Summit is tailored after Rick Post's recent National Core 4 Summit in Austin, Texas. The event will consist of an Innovations Fair provided by each of the sectors, overview of the FLIK Conference Center Division, Multigenerational Customer Panel, External Brands, Health & Wellness, Technology solutions and much more. Come and see firsthand the latest and greatest of what each sector has to offer and some great new innovations. more info |
Corporate Orientation | The two day session offers all corporate new hires the opportunity to learn about Compass Group. Topics include; a history of Compass Group, our Vision and Values, an overview of our diversity process, benefits, training, policies and procedures, and FISH! On the second day of the session, the new associates will visit two to three units in the field. This helps the new corporate office associate better understand the business that Compass does and the people they support. more info |
CPM (Compass Personnel Management) Training Program | This program introduces you to core CPM functionality, like entering newly hired associate data or entering promotional increases. It also teaches you how to grant access to other users, and it explains the workflow process for requests. CPM Training is an online, interactive training program. All activities are completely self-paced, which means you control when and how you learn. To get started, click this link to access the program: http://cpmtraining.compassmanager.com/. Note: All modules include audio and each module ranges from ten to fifteen minutes in length. more info |
Creating and Implementing Your Personal Development Plan (PDP) | This program will teach you how to create a Personal Development Plan (PDP) that will support your career aspirations and further Compass Group's vision. Below you will find the URL link to view Creating and Implementing Your Personal Development Plan (PDP). If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. Click here to view: https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Crothall - Behavioral Based Interviewing | A short (2-4 hour) management development session taught at locations in the field convenient to our units. Participants will learn how to plan and execute a legal, behavioral-based interview to help ensure the selection of quality management and hourly new hires. more info |
Crothall - Business Etiquette | The Business Etiquette class is an online course designed to teach individuals how to maintain professionalism in a variety of situations. It will demonstrate the importance of building strong business relationships, interacting with people, professional image and common codes of behavior in the work place. This class will touch on topics such as; Greeting People, Business Meetings, Office Behavior, Business Dress, Telephone and Email Etiquette. Simply visit http://CrothallTraining.com to sign up for and take the course. more info |
Crothall - Client Interaction & Patient Satisfaction | A short (2-4 hour) management development session taught at locations in the field convenient to our units. Participants will learn to meaningfully interact with the clients through rounding and will discuss strategies to improve customer and patient satisfaction. Review strategies for impacting 3rd party surveys and HCAHPS scores as well as Crothall's quality assurance tool, TeamCoach. more info |
| | August 10
(This session will start @ 12:30 and will end at 3:00. It will be held at Cox Hospital, Springfield, MO Exact room location will be sent prior to the meeting date.) | Springfield, Missouri | | Maureen Peck |
Crothall - Coaching for Results Workshop | In the current climate, a lot of interest has been expressed in better understanding coaching. In this one day workshop, we will dive deeper into the topic of coaching providing many opportunities to practice the art of coaching. At the end of the workshop, participants will walk away with improved skills, tools and action plans which can be implemented immediately in their role at Compass. more info |
Crothall - Dealing With Difficult Attitudes | This course will explore common workplace challenges, specifically dealing with difficult people and having difficult conversations. The course will outline how to recognize "difficult people" and techniques to proactively interact with them. Additionally, the course will provide techniques for having difficult conversations at work and in your personal life. more info |
| | August 11
(Session will begin at 9:00 and last until 11:30. It will be held at Cox Health, Springfield, MO. Exact room location will be sent closer to meeting date.) | Springfield, Missouri | | Maureen Peck |
Crothall - Developing Dynamic Leadership | Developing Dynamic Leadership is a series of six full day sessions focusing on professional and personal leadership development including how to; build effective teams, negotiate using your personal style, take responsibilities for communication, deal with differences in people, hold productive meetings, use business etiquette appropriately, improve associate performance, and present effectively. more info |
| | August 4
(Session 5 (8:30am-5:00pm). This is a 6 session series. Please register for ALL six sessions. All sessions will be held at the Compass Corporate Office, 2040 Yorkmont Road, Charlotte, NC 28217.) | Charlotte, North Carolina | | Leslie Bacque-Smith |
| | August 5
(Session 6 (8:30am-5:00pm). This is a six session series. Please register for ALL six sessions. All sessions will be held at the Compass Corporate Office, 2040 Yorkmont Road, Charlotte, NC 28217.) | Charlotte, North Carolina | | Leslie Bacque-Smith |
| | August 17
(Session 5 (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Union Memorial Hospital, 33rd St. Professional Bldg Room 601.) | Baltimore, Maryland | | Betsy Budacki |
| | August 18
(Session 6 (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Union Memorial Hospital, 33rd St. Professional Bldg Room 601.) | Baltimore, Maryland | | Betsy Budacki |
| | August 24
(Session 5 (8:30am-5:00pm). This is a six session series. Please register for ALL six sessions. All sessions will be held at Cardinal Hill Rehabilitation Hospital, 2050 Versailles Road, Lexington, KY 40504..) | Lexington, Kentucky | | Leslie Bacque-Smith |
| | August 25
(Session 6 (8:30am-5:00pm). This is a six session series. Please register for ALL six sessions. All sessions will be held at Cardinal Hill Rehabilitation Hospital, 2050 Versailles Road, Lexington, KY 40504..) | Lexington, Kentucky | | Leslie Bacque-Smith |
| | September 21
(Session I of series of six sessions. You MUST register and attend all six sessions. They will be held at various Hermann Memorial Hospitals in the Houston area. Exact location will be announced closer to the session. Classes will begin at 8:30 and ending at 5:00 p.m.) | Houston, Texas | | Maureen Peck |
| | September 22
(Session 2 of a series of six sessions. You MUST attend all SIX sessions. They will be held at various hospitals in the Houston area that are part of the Memorial Health System. The sessions will start @ 8:30 a.m. and end at 5:00 p.m. Exact location will be sent to you closer to the date of the first session.) | Houston, Texas | | Maureen Peck |
| | September 28
(Session 3 (8:30-5:00 pm) This is a six session series. You must register for ALL 6 sessions separately. Session will be held at 111001 E. 51st. Ave., Denver. More details closer to this session.) | Denver, Colorado | | Maureen Peck |
| | September 28
(Session 1. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | September 29
(Session 4 - (8:30-5:00 pm) This is a six session series. You must register for all 6 sessions separately. Sessions will be held at 111001 E. 51st Ave. Denver. More information will be sent closer to the session.) | Denver, Colorado | | Maureen Peck |
| | September 29
(Session 2. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | October 18
(Session 1. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
| | October 19
(Session I of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m.) | Little Rock, Arkansas | | Maureen Peck |
| | October 19
(Session 2. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
| | October 20
(Session 2 of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m) | Little Rock, Arkansas | | Maureen Peck |
| | October 26
(Session 3. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | October 26
(Session 3 of a series of six sessions. You must attend all SIX sessions. Sessions will be held at different locations in the Memorial Hermann Hospital system in the Houston area. Exact location will be sent closer to the sessions. Sessions will start @ 8:30 a.m. and end at 5:00 p.m.) | Houston, Texas , Texas | | Maureen Peck |
| | October 27
(Session 4. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | October 27
(Session 4 of a series of six sessions. You must attend all SIX sessions. Sessions will be held at different locations in the Memorial Hermann Hospital system in the Houston area. Exact location will be sent closer to the sessions. Sessions will start @ 8:30 a.m. and end at 5:00 p.m) | Houston, Texas , Texas | | Maureen Peck |
| | November 2
(Sessions 5 (8:30-5:00 pm) This is a six session series. You must register for all 6 sessions separately. Sessions will be held at 111001 E. 51st Ave. Denver. More details closer to session) | Denver, Colorado | | Maureen Peck |
| | November 3
(Session 6 (8:30-5:00 pm) This is a six session series. You must register for all 6 sessions separately. Sessions will be 111001 E. 51st Ave. Denver, More details to follow closer to the session.) | Denver, Colorado | | Maureen Peck |
| | November 9
(Session 3. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
| | November 10
(Session 4. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
| | November 16
(Session 3 of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m) | Little Rock, Arkansas | | Maureen Peck |
| | November 17
(Session 3 of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m) | Little Rock, Arkansas | | Maureen Peck |
| | November 30
(Session 5. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | November 30
(Session 5 of a series of six sessions. You must enroll and attend all SIX sessions. Sessions will be held at different locations in the Memorial Hermann Hospital system in the Houston area. Exact location will be sent closer to the sessions. Sessions will start @ 8:30 a.m. and end at 5:00 p.m) | Houston, Texas , Texas | | Maureen Peck |
| | December 1
(Session 6. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at the Crothall Corporate Office.) | Wayne, Pennsylvania | | Melanie Newsted |
| | December 1
(Session 6 of a series of six sessions. You must attend all SIX sessions. Sessions will be held at different locations in the Memorial Hermann Hospital system in the Houston area. Exact location will be sent closer to the sessions. Sessions will start @ 8:30 a.m. and end at 5:00 p.m) | Houston, Texas , Texas | | Maureen Peck |
| | December 7
(Session 5 of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m) | Little Rock, Arkansas | | Maureen Peck |
| | December 8
(Session 6 of a series of SIX sessions. You MUST enroll and attend all SIX sessions. Sessions will be held at UAMS campus. Exact location will be sent closer to the first session. Each session will begin at 8:30 a.m. and end at 5:00 p.m) | Little Rock, Arkansas | | Maureen Peck |
| | December 8
(Session 5. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
| | December 9
(Session 6. (8:30 am - 5:00 PM) This is a six session series. Please register for ALL 6 sessions separately. All sessions will be held at Mobile Infirmary Medical Center.) | Mobile, Alabama | | Melanie Newsted |
Crothall - DiSC Profile Training | This training helps participants understand themselves and others better within the work environment, resulting in improved communication and performance. The DiSC process helps participants understand that behaviors are situationally based. During this program, participants will learn the following: - to identify personal behavioral profile - to capitalize on strengths - to increase awareness of different profiles - to use the Communication Action Planning Process more info |
Crothall - Effective Time Management | Effective Time Management helps participants to identify personal time management style and understand which time management technique is best for various situations. This course also review techniques for overcoming procrastination, managing interruptions and controlling clutter. more info |
| | August 11
(This session will start at 12:30 and end at 3:00. It will be held at Cox Health, Springfield, MO. Exact location of meeting room will be sent closer to meeting date.) | Springfield, Missouri | | Maureen Peck |
| | August 26
(This session starts at 9:00 and ends at 11:30. It will be held at Rush U. Medical Center. Exact room location will be sent closer to the meeting date) | Chicago, Illinois | | Maureen Peck |
| | August 26
(This session starts at 2:00 pm and ends at 4:30 pm. It will be held at Rush U. Med. Center. Exact room location will be sent closer to the meeting date. ) | Chicago, Illinois | | Maureen Peck |
Crothall - Foundations Training: Corporate Basics | This course provides an orientation to Crothall culture, an overview of corporate policies & procedures, and an understanding of how to analyze finances for their account including hands-on training with the TeamFin, Crothall's financial application. more info |
| | August 17 - 19
(All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
| | October 12 - 14
(All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
| | November 16 - 18
(All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
| | November 30 - December 2
(FOR EUREST/KIMCO MANAGERS ONLY - All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
| | December 6 - 8
(FOR EUREST/KIMCO MANAGERS ONLY - All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
| | December 14 - 16
(FOR EUREST/KIMCO MANAGERS ONLY - All Travel Arrangements will be coordinated by the Training & Development Department) | Wayne, Pennsylvania | | Melanie Newsted |
Crothall - HR 101 | This course will cover the basics in Human Resources including: Recruitment and Staffing, Administration and Record Keeping; Compensation and Benefits, Conduct and Work Rules, Work Environment, Time-off, Performance Management, Communication and Training. more info |
Crothall - JohnsonDiverey Floorcare | A hands-on training program presented by a Johnson-Diversey representative in one of our units detailing the proper techniques for Hard Floorcare and Carpet Care including stripping, burnishing, trouble shooting and maintenance. more info |
Crothall - Mixing 4 Generations in the Workplace | In today's business environment, with a vast range of ages and background experiences at play, you are more likely to be managing, coaching and leading people who are nothing at all like you. Let's be honest - this is the first time we've had all four generations actively working together at the same time in the workplace. So, how do you find that all important common ground? One increasingly important starting point is to gain an understanding of generational dynamics in the workplace. Today's workforce comprises four distinct generations; each with its own shared history, common biases and core beliefs. Learning what makes each generation tick, and taking the time to consider your communication approach, will advance your relationships and help you lead your team during good times and through stressful situations. This course gives your participants that generational insight. Throughout this course, participants will learn the common drivers of each generation - what are they looking for, how should you interact with them, how do they make decisions, and what is most important to them. more info |
Crothall - Online Sexual and Workplace Harassment Program | FOR CROTHALL ASSOCIATES ONLY. This On-Line course addresses the issues of sexual and workplace harassment. Sexual and workplace harassment is a serious issue for all organizations and associates, including Compass Group. Sexual and workplace harassment can cause emotional distress resulting in higher turnover, decreased productivity, as well as the potential for litigation if harassment is not stopped. Sexual and workplace harassment negatively impacts how we deliver on The Compass Group Employment Brand, great people - real opportunities. Sexual and workplace harassment prevents ALL Compass Group associates from having equal access to the 8 opportunities of the Employment Brand. These are the opportunity to: have a great start, learn and grow, make a positive impact, share rewards, have work/life balance, be in the know, be recognized, and share great ideas. Recognizing and preventing harassment is now even easier for Compass Group supervisors and managers. In partnership with Lernen Inc, we proudly provide the On-Line Sexual and Workplace Harassment Program. This course is available 24 hours a day, seven days a week so you can complete it when it is most convenient for you. Simply visit http://CrothallTraining.com and follow the prompts to enroll. This course is estimated to take 2 hours to complete. Upon successful completion of the program, users can print out a certificate of completion from their computer. Users who have not completed the program will be able to stop and come back. Upon re-entering the program, they will be brought back to the beginning of the section in which they stopped. Simply visit http://CrothallTraining.com to complete. more info |
Crothall - POM Foundations II | This one week course provides an orientation to Facilities Management. Covered topics include Team Coach (collection and entry, Team Ops, Policies and Procedures and Human Resources). more info |
| | September 20 - 24
| Detroit, Michigan | | Melanie Newsted |
| | December 6 - 10
| Detroit, Michigan | | Melanie Newsted |
Crothall - Progressive Counseling | The Progressive Counseling class is designed to provide clear direction for improving performance and/or behavior. The class will demonstrate how to appropriately apply corrective action to improve a staff member's performance and to bring about adherence to Crothall's expected standards of conduct. more info |
Crothall - Scheduling and Staffing | A short (2-4 hour) management development session taught at locations in the field convenient to our units. Participants will learn how to unitize, create duty lists, how to populate the position control summary, 2 week schedule, and the daily on/off roster. Participants will also gain a basic understanding of the sales survey process and how staffing numbers are built into the proposal and contract. more info |
Crothall - The Art of Effective Communication | This training course examines and evaluates personal communication preferences and characteristics. This course acknowledges various temperaments (predispositions to act in certain ways) and how they affect communication and examines how age, ethnicity, and culture act communication filters. more info |
| | July 29
(This session starts at 2:00 and will end a 4:30. It will be held at Rush University Medical Center. Exact training room location will be sent prior to the meeting date.) | Chicago, Illinois | | Maureen Peck |
| | August 10
(This is a 3 hour session starting at 9:00 a.m. It will be held at Cox Health. Exact room location will be sent closer to the meeting date) | Springfield, Missouri | | Maureen Peck |
Culinary Nutrition: Techniques of Healthy Cooking | This hands on class is a 1-day, 8 hour class held in laboratory kitchens at Johnson and Wales campuses in Providence, Rhode Island, Denver, Colorado, Charlotte, North Carolina and Miami, Florida. It is taught by a Johnson and Wales Chef-Registered Dietitian instructor and covers basics of healthy cooking techniques, ingredient substitution, plate composition, vegan and vegetarian cooking and more through lecture, demonstration and hand-on kitchen assignments. Participants will participate in team-based culinary assignments that allow them to develop competency and skill in healthy cooking techniques. more info |
Culinary Training on Demand: A New Dimension in Training | By combining modern technology with traditional training materials the Culinary Masterworks program is pleased to announce the arrival of the Culinary Institute of America's Online Video Library. The CIA's video library offers 30+ hours of in-depth culinary, baking & pastry, and front-of-the-house training materials right at the fingertips of your most important assets - your associates. Best of all...it's free! A high speed internet connection is required. Simply visit http://www.netroadshow.com/custom/cia/compass/ Enter the requested log-in information . . .the PASSWORD is compass and you are on your way. more info |
Developing Dynamic Leadership - Level I | "Developing Dynamic Leadership-Level I" is a series of six full day sessions focusing on professional and personal leadership development including how to; build effective teams, negotiate using your personal style, take responsibilities for communication, deal with differences in people, hold productive meetings, use business etiquette appropriately, improve associate performance, and present effectively. more info |
| | August 11
(Session V) | Baltimore, Maryland | | John Sokalsky |
| | August 11
(SESSION 3 of 6. Please register for each session seperately. Location: TBD in Boston Area) | Boston, Massachusetts | | Conni Claflin |
| | August 12
(Session VI) | Baltimore, Maryland | | John Sokalsky |
| | August 12
(SESSION 4 of 6. Please register for each session seperately. Location: TBD in Boston Area) | Boston, Massachusetts | | Conni Claflin |
| | August 17
(session 5 - Trinity College. Please sign up for each session individually.) | Hartford, Connecticut | | Karen Jirik |
| | August 18
(Session 6 - Trininty College. Please sign up for each session individually.) | Hartford, Connecticut | | Karen Jirik |
| | August 19
(8:00 a.m. - 4:30 p.m.) Session 5) | Pittsburgh, Pennsylvania | | Mick Beaver |
| | August 20
(8:00 a.m. - 4:30 p.m.) Session 6) | Pittsburgh, Pennsylvania | | Mick Beaver |
| | August 30
(SIGN UP FOR ALL 6 SESSIONS, Session 1, Coliseum Centre 1, Room 426, 8:30 AM to 5:00 PM) | Charlotte, North Carolina | | Larry Trn |
| | August 31
(Session 2, Coliseum Centre 1, Room 426, 8:30 AM to 5:00 PM) | Charlotte , North Carolina | | Larry Trn |
| | September 8
(Session 1: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | September 9
(Session 2: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | September 14
(Session 3 of 6. You must sign up for all 6 sessions. Location: RA Corporate office; Time: 8:00am-5:00pm) | New York City, New York | | Nina Cochrane |
| | September 15
(Session 4 of 6. You must sign up for all 6 sessions. Location: RA Corporate office; Time: 8:00am-5:00pm) | New York City, New York | | Nina Cochrane |
| | September 15
(SESSION 5 of 6. Please register for each session seperately. Location: TBD in Boston Area) | Boston, Massachusetts | | Conni Claflin |
| | September 16
(SESSION 6 of 6. Please register for each session seperately. Location: TBD in Boston Area) | Boston, Massachusetts | | Conni Claflin |
| | September 21
(Session 1 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | September 22
(Session 2 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | September 28
(Session 1: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | September 29
(Session 2: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | October 5
(Session 3, Coliseum Centre 1, Room 436, 8:30 AM to 5:00 PM) | Charlotte, North Carolina | | Larry Trn |
| | October 6
(Session 4, Coliseum Centre 1, Room 436, 8:30 AM to 5:00 PM) | Charlotte , North Carolina | | Larry Trn |
| | October 12
(Session 3: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | October 13
(Session 4: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | October 14
((8:00 a.m. - 4:30 p.m.) Session 1) | Chicago, Illinois | | Mick Beaver |
| | October 15
((8:00 a.m. - 4:30 p.m.) Session 2) | Chicago, Illinois | | Mick Beaver |
| | October 19
(Session 3 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | October 20
(Session 4 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | October 26
(Session 3: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | October 27
(Session 4: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | November 2
(Session 5, Coliseum Centre 1, Room 436, 8:30 AM to 5:00 PM) | Charlotte, North Carolina | | Larry Trn |
| | November 3
(Session 6, Coliseum Centre 1, Room 436, 8:30 AM to 5:00 PM) | Charlotte, North Carolina | | Larry Trn |
| | November 9
(Session 5 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | November 10
(Session 6 - 8:00 a.m. - 4:30 p.m.) | Clarksville, Tennessee | | Mick Beaver |
| | November 16
(Session 5: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | November 17
(Session 6: 8:00 a.m. - 4:30 p.m.) | St. Louis, Missouri | | Mick Beaver |
| | November 18
((8:00 a.m. - 4:30 p.m.) Session 3) | Chicago, Illinois | | Mick Beaver |
| | November 19
((8:00 a.m. - 4:30 p.m.) Session 4) | Chicago, Illinois | | Mick Beaver |
| | November 30
(Session 5: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | December 1
(Session 6: 8:30 a.m. to 4:30 p.m. (This is a six-session series where you must register for each session separately)) | Bowling Green, Ohio | | Mick Beaver |
| | December 14
((8:00 a.m. - 4:30 p.m.) Session 5) | Chicago, Illinois | | Mick Beaver |
| | December 15
((8:00 a.m. - 4:30 p.m.) Session 6) | Chicago, Illinois | | Mick Beaver |
Developing Dynamic Leadership Blended Learning | Developing Dynamic Leadership Blended Learning is a distance version of the Developing Dynamic Leadership Program. Developing Dynamic Leadership is designed to introduce associates to basic leadership skills that enhance their overall leadership capability, performance, and success at Compass Group. The distance version, like the live version, is divided into 6 sessions consisting of e-Learning sessions, Online Classroom sessions, independent assignments, live presentations and Online Classroom presentations. more info |
Dignity and Respect Training to Avoid Third Party Intervention | Discover the triggers for third party intervention, how you impact them and what you can do to proactively reduce third party interventions. This training also explains the unionization process and the laws that relate to it. Learn common signs of union organizing and what to do if you experience them. more info |
DiSC - Dimensions of Behavior | This training helps participants understand themselves and others better within the work environment, resulting in improved communication and performance. The DiSC process helps participants understand that behaviors are situationally based. During this program, participants will learn the following: - to identify personal behavioral profile - to capitalize on strengths - to increase awareness of different profiles - to use the Communication Action Planning Process more info |
| | September 13
(. Location: RA Corporate office; Time: 8:30am-10:30am) | New York City, New York | | Erik Buckholz |
| | October 27
(Location: UBS (677 Washington Blvd.); Room 5A; Time: 3:30-5:30pm) | Stamford, CT, Connecticut | | Nina Cochrane |
DiSC - On-Line Version | The DiSC Personal Profile System is now available on-line. Users will answers a series of questions similar to the paper version of DiSC. A report including a narrative explaining the profile, highlighting strengths and weaknesses, will be e-mailed to the user. DiSC On-Line is a great and easy way to see if personal profiles have changed over time, or if there is a need to learn the communication style of a client or co-worker. Managers can get two additional reports. The Team Report lists all DiSC profiles for the team while the Facilitator Report provides a detailed report on how the team works together. more info |
| | September 2
(NEW! Companion course to the online DiSC assessment at no add'l charge, 1 pm to 3 pm via WebEx) | Online Classroom, | | John Sokalsky |
| | October 20
(NEW! Companion course to the online DiSC assessment at no add'l charge, 1 pm to 3 pm via WebEx) | Online Classroom, | | Larry Trn |
E-Culinary Experience! | The"E-Culinary Experience!" is a revolutionary on-line training program developed in partnership with the Culinary Institute of America. This program will immerse you in the world of professional kitchens. In this program, participants learn the vocabulary, concepts, and cooking techniques that professional chefs know about the world of food and cooking. Participants are guided through the program by a CIA chef through e-mail and on-line discussion groups. The program lasts 60 days and takes an average of 10 hours to complete. more info |
| | October 11 - December 3
| E-Learning, | | Ron Tremper |
| | January 10 - March 4
| E-Learning, | | Ron Tremper |
| | April 11 - June 3
| E-Learning, | | Ron Tremper |
| | August 1 - September 23
| E-Learning, | | Ron Tremper |
Eurest CFE Associate Station Training | Station Training involves taking the hourly associates through all steps in the production and retail process of their station. The process starts with Menu Production and Planning and goes through Sanitation and Food Handling, Station Set Up, Retail Approach, signage, recipes, waste and breakdown. Station offerings for 2009 will focus on Martin Yan, Pipeables desserts, Slider Programs and Current Marketing and Culinary Initiatives. more info |
Eurest CFE Hourly Customer Service Training | This year's installment focuses on what our guests want and building guest loyalty. We will train our frontline team techniques to build customer loyalty and boost participation. Our team will focus on establishing a sense of community and transforming our Café's to be "Their favorite place." We will roll play suggestive selling strategy and continue to build our teams sense of ownership. Empower and engage! more info |
Eurest CFE New Manager Orientation | NMO is a four day program devoted to proper on boarding of new Salaried Associates into Eurest. The first 2 days must start in a Center for Excellence before the associate can report to their new account and are comprised of receiving the tools necessary to start. The second two days are scheduled Class Room Orientation within their first quarter of employment. These two days give new Associates the opportunity to meet and learn from the various support teams that they will need to communicate with during their career with Eurest: Human Resources, Quality Assurance, Safety, Finance, Purchasing, Culinary and Marketing. There is also practical retail and culinary training with other new associates that have been hired during the quarter. The 2 day classroom is 75% interactive and 25% presentation. Day 1 and 2 are scheduled locally with DGM and CFE Manager. Day 3 and 4 are scheduled on website each quarter for each region. more info |
| | December 7 & December 8
| Peoria, Illinois | | Jane Clope |
Eurest CFE Salaried Culinary Training Module | Driving up Margins with a "Retail Approach." The class will include a presentation on Menu Engineering, Station Transformation and Pricing with Perceived Value. After the presentation the attendees will have the opportunity to put into practice the skills they?ve just learned. They will be asked to bring their units Cycle Menu as well as Core Station offerings with unit pricing. As part of the class, they will be asked to reengineer and price there menus based on what they have just seen as well as discuss what stations they would transform. They will go back to their units with an ?action plan? on how they can "Drive up Margins with a Retail Approach" that they can discuss with the unit director and DM. more info |
Eurest Services - Foundations Training: Corporate Basics | This course provides an orientation to Eurest Services culture and an overview of corporate policies & procedures from the following departments: HR, Payroll, Accounting, Safety, Training, etc. more info |
| | July 29-30
(4700 N Oketo Ave, Harwood Heights, IL 60706 TIME 8.30am-5.00pm) | Chicago, Illinois | | Izabela Kosiorowska |
| | August 26-27
(4700 N Oketo Ave, Harwood Heights, IL 60706 TIME 8.30am-5.00pm) | Chicago, Illinois | | Izabela Kosiorowska |
| | September 23-24
(4700 N Oketo Ave, Harwood Heights, IL 60706 TIME 8.30am-5.00pm) | Chicago, Illinois | | Izabela Kosiorowska |
| | October 21-22
(4700 N Oketo Ave, Harwood Heights, IL 60706 TIME 8.30am-5.00pm) | Chicago, Illinois | | Izabela Kosiorowska |
| | November 18-19
(4700 N Oketo Ave, Harwood Heights, IL 60706 TIME 8.30am-5.00pm) | Chicago, Illinois | | Izabela Kosiorowska |
Executional Excellence Route Service Certification | "Executional Excellence Route Service Certification" is the comprehensive Canteen learning program to recruit, select, train and certify route drivers as route service professionals. It is all about providing excellence at the point of service. Our goal is to certify every Canteen route driver. Once a route driver completes the process, he / she will be nationally certified as both a Canteen and a National Automatic Merchandising Association (NAMA) Route Service Professional. "Executional Excellence Route Service Certification" is set up in stages. * Stage One: Classroom Training includes Quickstart, Industry and Defensive Driving Videos, classroom discussion and instructions and a written test * Stage Two: On-The-Job Training * Stage Three: On-The-Job Audit more info |
Flik - Ethics Webcast | The webcast is about doing the right thing in the workplace and respecting others. more info |
Flik Annual Conference Center Managers Meeting | This is a two-day specialized training for salaried associates in the Conference Center division. This session will include various topics including, but not limited to, Our Business Now, Platinum Service IV, A/V update, and lots more. more info |
Flik Career Development Webinar | This webinar will discuss Career Development and how to incorporate training goals and objectives into the PDP and yearly appraisal process. The overall process will be reviewed and tools will be given to help identify personal development goals and objectives. more info |
FLIK CFE Hourly Refresh Training | This specialized one or two day hands-on training provides additional training for both new and current hourly associates. The training ensures that our associates understand company standards in food quality, food handling, and sanitation. Associates who attend CFE training will be required to complete a personalized action plan with a CFE manager. The CFE provides development opportunities for your associates so that they can have a successful future with the organization. more info |
Flik CFE Management / Chef Refresher Training | Managers and chefs will receive a full day of structured training in a Flik CFE which includes a review of current culinary and marketing standards, human resource updates and policy reviews, REMACS training, live Platinum Service, and Owner at the Till to name a few. more info |
Flik Commark HACCP Training | This is a 2-3 hour, hands-on training of the operation and application of the new Comark HACCP author. This class will allow participants to physically take temperatures and perform predetermined tasks that are currently covered in Flik's Food and Sanitation Policies. In addition, participants will be able to download the data and create sample databases. The new Commark Auditor should assist managers with HACCP requirements. more info |
Flik Conference Center Refresh | This is a two-day specialized training for salaried associates in the Conference Center division. This session will include various topics including, but not limited to Our Business Now, Platinum Service IV, A/V update and lots more. more info |
Flik Management Orientation | "Flik Management Orientation" is a one day introduction for new managers and chefs. The program includes; company history, Compass Group's Vision and Values, and the culinary and marketing philosophies that make Flik unique. more info |
| | August 30-September 1
(3 day orientation. Day 1 @ USI: 10am-6pm; Day 2 @ USI: 8am-5pm; Day 3: At CFE of your choice) | @ USI in Briarcliff Manor, New York | | Conni Claflin |
Flik Platinum Service V - Professionalism | Professionalism, Platinum Service V reviews the Platinum Service process and teaches the behaviors and competencies to create loyal customers, engaged Associates, and service moments which are transformational. You will review the fundamental process of Platinum Service, then learn how to build a World of Business Owners who are creative and inspired. Together we will learn what the definition is and how "Transparency" is key to aligning your client's goals, values and principles with your business objectives. Professionalism Platinum Service V will expand your view of what Professionalism means Today and Tomorrow. Beyond the obvious, the session will delve into why Corporate Social Responsibility, Minimizing Waste, Sustainability Initiatives, Consuela's Café, Mapping Your Servery, Strategic FLIK FRIDGE Menu and Marketing are essentials to build your collaborative Professional Team. more info |
FLIK Platinum Service VI | For great service to truly be meaningful, together we must take a holistic approach. More than just superficial movements, transformational service requires a personal commitment with a socially responsible mindset. Business owners now more than ever must demonstrate an enhanced value to the consumer. Together we will learn how to create an environment which cultivates a team of business owners. Platinum Service happens when engaged business owners are guided by a personal connection to implement meaningful solutions with efficiency at the forefront. more info |
FLIK Platinum Service VII - Personal Sustainability | Platinum Service teaches the behaviors and competencies to create loyal engaged associates and guests through service moments that are transformational. We have a natural enthusiasm for greatness and the essence of Platinum Service is in caring and communicating to create a meaningful difference in people's lives. Platinum Service -Personal Sustainability takes an inward focus to ensure our personal sustainability commitments become our professional sustainability initiatives. The course will review: Mandatory "for our future certification" Enhancing happiness in our behaviors to be more engaged in the workplace New ways to link personal sustainability initiatives to the workplace Embracing client community causes Expert execution of our sixteen week tutorial to help you achieve excellence. more info |
Food Management Professional (FMP) Certification | Food Management Professional (FMP) Certification, granted by the National Restaurant Association, is the restaurant and food service industry's highest and most prestigious credential. Applying to earn the FMP credential is a two step process: 1) Complete the Foodservice Management Profession Certification Program Application for Compass Group Employees. (If you cannot access this form on-line, please request it via e-mail from your class facilitator. All completed applications must be received by the National Restaurant Association at least 2 weeks prior to the date of the examination to ensure approval. See the application for the correct address or fax number. 2) Enroll in a Compass Group Review and Examination session on this website. Failure to comply with and complete the entire enrollment process may result in ineligibility to take the FMP examination on the date requested. Participants will receive notification of eligibility prior to the examination date. more info |
| | August 10
(3:00pm) | Baltimore, Maryland | | John Sokalsky |
| | August 31
(Exam will begin at 9:00 am. Location TBD - Approximately 3 hours. Providence Health & Services 1801 Lind ave SW Renton, Wa) | Renton, Washington | | Karen Jirik |
| | September 2
(8:30 a.m. - 11:00 a.m.) | Peoria, Illinois | | Mick Beaver |
| | September 3
(8:30 a.m. 11:00 p.m.) | Chicago, Illinois | | Mick Beaver |
| | September 23
(Location TBD. Please follow the application process designated on the training website under FMP.) | New York City, New York | | Karen Jirik |
| | October 13
(3:00pm) | Mobile, Alabama | | John Sokalsky |
| | December 16
(8:30 a.m. - 11:00 a.m.) | Minneapolis, Minnesota | | Mick Beaver |
Foodbuy College II: Recipes to Retention | The Foodbuy College program provides managers an opportunity to interact with their colleagues in a cross-sector, cross-discipline environment while participating in core training that is designed to help them manage the "people part" of their business according to Foodbuy Vision and Values. The two Foodbuy College programs are independent of each other and can be taken together or separately. more info |
Foodbuy College I: Performance Management: Feedback That Has An Impact | The Foodbuy College program provides managers an opportunity to interact with their colleagues in a cross-sector, cross-discipline environment while participating in core training that is designed to help them manage the "people part" of their business according to Foodbuy Vision and Values. The two Foodbuy College programs are independent of each other and can be taken together or separately. more info |
Harvard ManageMentor Plus - Established Managers | "Harvard ManageMentor Plus - Established Managers" is a self-directed online training course focusing on professional and personal leadership development skills. Associates will have 3 months to complete the 9 required and 13 elective topics. Some of the topics include: Thinking Strategically, Measuring Business Performace, Implementing Innovation and Developing Employees. To register for the course click on the following link and complete the registration process. Click here to begin: http://itk.hbsp.harvard.edu/compass/index.html?g=3 YOUR COST CENTER WILL BE CHARGED ONCE YOU REGISTER FOR THE CLASS AT THIS LINK more info |
Harvard ManageMentor Plus - Front Line Supervisors and Managers | "Harvard ManageMentor Plus - Front Line Supervisors and Managers" is a self-directed online training course focusing on professional and personal leadership development skills. Associates will have 3 months to complete the 14 required and 7 elective topics. Some of the topics include: Leading a Team, Budgeting, Manageing Your Career and Manageing Upward. To register for the course click on the following link and complete the registration process. Click here to begin: http://itk.hbsp.harvard.edu/compass/index.html?g=2 YOUR COST CENTER WILL BE CHARGED ONCE YOU REGISTER FOR THE CLASS AT THIS LINK more info |
Harvard ManageMentor Plus - Key Hourly Associates | "Harvard ManageMentor Plus - Key Hourly Associates" is a self-directed online training course focusing on developing professional and personal leadership skills. Associates will have 3 months to complete the 12 required and 7 elective topics. Some of the topics include: Becoming a Manager, Leading a Team, Setting Goals, Giving and Receiving Feedback and Marketing Essentials. To register for the course click on the following link and have the associate complete the registration process. Once registered the associate can begin. Click here to begin: http://itk.hbsp.harvard.edu/compass/index.html?g=1 YOUR COST CENTER WILL BE CHARGED ONCE YOU REGISTER FOR THE CLASS AT THIS LINK more info |
HR Best Practices and Prevention | Overview of Equal Employment Opportunity, the Americas with Disabilities Act ("ADA"), Age discrimination, harassment in the workplace and preventing retaliation. more info |
HR Development Workshop Series | This is a ten-hour class designed to assess the HR strength at a location using the HR Assessment. There are assignments to be completed out of class and at your location that will assist you in achieving 100% on the annual HR Assessment tool. more info |
| | August 3
(Philips Medical Andover, MA 3:00 p.m. - 5:00 p.m.) | Andover, MA, Massachusetts | | Sheri Hanlon |
| | August 24
(Location: Iona College; Time: 9am-5pm (Please bring a completed HR Assessment with you to class.)) | New Rochelle, New York | | Denise Swedish |
| | September 21
(Location: HVCC; Time: 8am-4pm; Please bring a completed HR Assessment with you to class.) | Troy , New York | | Denise Swedish |
| | October 5, October 6
(Class Time 2:30pm-6pm; Location TBD; Must attend both sessions in order to receive credit for the class.) | Boston, Massachusetts | | Denise Swedish |
| | November 9
(9 am - 5 pm Morrison Headquarters; 5801 Peachtree Dunwoody Road, Atlanta; Dining on Call Room) | Atlanta, Georgia | | Stephanie Drayton |
| | December 14
(Class Time: 9am - 5pm. Location: TBD, Charlotte, NC; Contact: 803-802-3094. Dress is business casual.) | Charlotte, North Carolina | | Crystal Killingsworth |
| | February 8
(Class Time: 9am - 5pm. Location: IBM Raleigh, 3039 Cornwallis Rd, Research Triangle Park, NC 27709, located in IBM Building 002; Contact: 919-423-4673. Dress is business casual.) | Durham, North Carolina | | Crystal Killingsworth |
| | March 7
(Class Time: 9am - 5pm. Location: TBD, Greensboro, NC; Contact: 803-802-3094. Dress is business casual. ) | Greensboro, North Carolina | | Crystal Killingsworth |
| | April 5
(Class Time: 9am - 5pm. Location: Norfolk, VA; Contact: 803-802-3094. Dress is business casual.) | Norfolk, Virginia | | Crystal Killingsworth |
| | April 12
(Class Time: 9am - 5pm. Location: Richmond, VA; Contact: 803-802-3094. Dress is business casual.) | Richmond, Virginia | | Crystal Killingsworth |
HR New Manager Orientation Conference Call | This call is intended for newly hired managers or those who have recently been promoted to a new management position. Each call is facilitated by an HR Administrator, an HR Consultant and a HR Advisor from the HR Service Center. This call will provide you with an overview of your Human Resources responsibilities and the valuable tools that are available for your use as well as answers to any questions that you might have. more info |
| | July 29
(Northeast Zone 2:30-3:30 EDT:Call in information to be sent via email Tuesday 7/27) | Conference Call , New York | | Ann Kenney |
| | August 19
(2:30 - 3:30 PST - Call in information will be sent via e-mail on Tuesday, August 17th.) | Conference Call, Arizona | | Anne Boyea |
I-9 Compliance Training | What every hiring manager and administrative support needs to know to avoid costly fines and penalties. Participants are provided the information and tools to ensure compliance with the Immigration Reform and Control Act, practical examples and how to prepare for an audit. more info |
Labor Productivity Management Online | This interactive program provides the tools necessary to track and measure the use of labor dollars to highlight efficiencies and spotlight opportunities for improvement. The course focuses on benchmarking, customers per labor hour and sales per labor hour. It features case studies and testing for knowledge gained. The cost of the program is $25 and it takes approximately 60-90 minutes to complete. It features downloadable tools to effectively take the knowledge gained during the session and put it to work. To access the course please visit: http://www.myvlp.com/cgnad more info |
Learning to Listen Workshop | Whether you're handling a customer complaint, negotiating a contract, responding to a crisis, or helping a friend with a problem, the ability to pay attention to the other person and his or her message is vital to a productive exchange. In this half day workshop you will complete an assessment of your listening skills, identify areas for improvement and develop skills for enhanced listening. more info |
Manager Passport Port of Call 1: Your great Start | Manager Passport Port of Call 1: Your great Start introduces Compass Group to all new managers including who we are, what we do, and how we do it. Below you will find the URL link to view Port of Call 1: Your great Start. If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. Click here to view: https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Manager Passport Port of Call 2: Local Orientation | Manager Passport Port of Call 2: Local Orientation is the second part of Manager Passport, the orientation program for new maangers. The downloadable Word document is for managers and supervisors to use to orient new managers to the unit, ensures policies are communicated, and all necessary paperwork is completed correctly. This document should be used together with the Yellow New Hire packet. The Port of Call 2: Local Orientation document includes links that allow you to download tax fors, I-9 forms, specific Compass policies, and other helpful information. All you need to do to access this information is while online, click the different links and pull up the information you need to give your new managers the great start they deserve. Click on the following link to download Manager Passport Port of Call 2: Local Orientation https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Manager%20Passport/POC%202%20Manager%20Local%20Orientation.doc more info |
Manager Passport Port of Call 3: Sector Orientation | Manager Passport Port of Call 3: Sector Orientation is your opportunity to learn more about your sector, the specific policies and procedures that are unique to your sector and what special programs your sector offers to your customers and associates. You will also learn more about the programs and tools that were introduced to you in Port of Call 1: Your great Start and Port of Call 2: Local Orientation. This Port of Call will be held away from your unit. Whether it is at a Center For Excellence or one of the corporate offices, you will have the opportunity to spend time with other managers, who like you, are starting their journey with Compass Group. You will be able to share experiences and create a network of contacts that you can rely as you continue your career with us. Contact your supervisor about arranging for Port of Call 3: Sector Orientation. more info |
Manager Passport Port of Call 4: Human Resources | Manager Passport Port of Call 4: Human Resources introduces you to Compass Group's Human Resources Department. During the presentation you will learn about the Field HR Team, the HR Service Center, the annual appraisal process, Compass Group's recognition programs and more. If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. Click here to view: https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Manager Passport Port of Call 5: Creating and Implementing Your Personal Development Plan (PDP) | This program will teach you how to create a Personal Development Plan (PDP) that will support your career aspirations and further Compass Group's vision. Below you will find the URL link to view Port of Call 5: Creating and Implementing Your Personal Development Plan (PDP). If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. Click here to view: https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Managing Inclusion | Managing Inclusion is a training program that builds upon the lessons from Power of Many and reflects our Guiding Principle of Developing our People and Valuing Diversity. It provides tools to bring inclusion to life in the workplace, helping enrich your management and communication style. After attending the one day Managing Inclusion workshop participants will learn: 1. How inclusion of all associates is directly connected to organizational strength and competitiveness. 2. How reactions to differences can impact the participation of people in business activities. 3. How to effectively manage a diverse workforce. 4. How to conduct a productive development discussion with associates to maximize contribution. 5. How to develop a coaching plan for one or more individuals and apply the concepts and skills in real-life coaching situations.The learning does not end there. After attending the workshop, participants will experience the following post workshop reinforcements to continue the learning experience for easier application to their jobs: 1. The Inclusion Indicator, a tool to provide associates with feedback on how to manage diversity and inclusion and build engagement. 2. The Managing Inclusion Toolkit, to provide associates with a communication and meeting strategy to share the information and key discussion topics learned with their direct reports in informal meetings after the workshop. 3. The Learning Validation Survey that measures results and can be used for benchmarking. 4. Participation in a Managing Inclusion Toolkit Webinar to learn how to start dialogue and continue the message with your direct report teams post session to reinforce inclusion throughout the organization in an interactive format with your peers. more info |
| | August 3
((There are only 25 seats available for this class, but the web site will allow for five extra registrations as alternate participants in the event of a cancelation. If you are an alternate you will be notified of your status.) Novations - Ralph Frazier) | Memphis, Tennessee | | Mick Beaver |
| | August 10
((There are only 25 seats available for this class, but the web site will allow for five extra registrations as alternate participants in the event of a cancelation. If you are an alternate you will be notified of your status.) Novations - Ralph Frazier) | Houston, Texas | | Mick Beaver |
| | September 14
(8:30 a.m. - 5:00 p.m.) | Washington DC, District of Columbia | | Mick Beaver |
| | September 21
(8:30 a.m. - 5:00 p.m.) | Redmond, Washington | | Mick Beaver |
| | September 23
(8:30 a.m. - 5:00 p.m. (For Crothall Managers Only)) | Wayne, Pennsylvania | | Mick Beaver |
| | September 29
(8:30 a.m. - 5:00 p.m.) | Chicago, Illinois | | Mick Beaver |
| | September 30
((Eurest Services Managers Only) (There are only 25 seats available for this class, but the web site will allow for five extra registrations as alternate participants in the event of a cancelation. If you are an alternate you will be notified of your status.) Novations - Nathan Nichols ) | Chicago, Illinois | | Mick Beaver |
| | October 1
((Eurest Services Managers Only) (There are only 25 seats available for this class, but the web site will allow for five extra registrations as alternate participants in the event of a cancelation. If you are an alternate you will be notified of your status.) Novations - Nathan Nichols ) | Chicago, Illinois | | Mick Beaver |
| | October 7
(8:30 a.m. - 5:00 p.m.) | Grand Rapids , Michigan | | Mick Beaver |
| | October 12
(8:30 a.m. - 5:00 p.m.) | Baltimore, Maryland | | Mick Beaver |
| | October 28
(8:30 a.m. - 5:00 p.m.) | Bowling Green, Ohio | | Mick Beaver |
| | November 4
(8:30 a.m. - 5:00 p.m.) | St Louis, Missouri | | Mick Beaver |
| | November 9
(8:30 a.m. - 5:00 p.m.) | Rye Brook, New York | | Mick Beaver |
| | November 16
(8:30 a.m. - 5:00 p.m.) | Worcester, Massachusetts | | Mick Beaver |
| | December 7
(8:30 a.m. - 5:00 p.m.) | Philadelphia, Pennsylvania | | Mick Beaver |
| | December 9
(8:30 a.m. - 5:00 p.m.) | Birmingham, Alabama | | Mick Beaver |
| | December 17
(8:30 a.m. - 5:00 p.m.) | Minneapolis, Minnesota | | Mick Beaver |
| | January 11
(8:30 a.m. - 5:00 p.m.) | Phoenix, Arizona | | Mick Beaver |
| | January 18
(8:30 a.m. - 5:00 p.m.) | New Orleans, Louisiana | | Mick Beaver |
| | January 25
(8:30 a.m. - 5:00 p.m.) | New York, New York | | Mick Beaver |
| | February 1
(8:30 a.m. 5:00 p.m.) | Jacksonville, Florida | | Mick Beaver |
| | February 8
(8:30 a.m. 5:00 p.m.) | Indianapolis, Indiana | | Mick Beaver |
| | February 12
(8:30 a.m. 5:00 p.m.) | San Francisco, California | | Mick Beaver |
| | March 1
(8:30 a.m. 5:00 p.m.) | Miami, Florida | | Mick Beaver |
| | March 8
(8:30 a.m. 5:00 p.m.) | Boston, Massachusetts | | Mick Beaver |
| | March 15
(8:30 a.m. 5:00 p.m.) | Chicago, Illinois | | Mick Beaver |
| | March 22
(8:30 a.m. 5:00 p.m.) | Houston, Texas | | Mick Beaver |
| | April 5
(8:30 a.m. 5:00 p.m.) | Washington DC, District of Columbia | | Mick Beaver |
| | April 12
(8:30 a.m. 5:00 p.m.) | Kansas City, Missouri | | Mick Beaver |
| | April 19
(8:30 a.m. 5:00 p.m.) | Boca Raton, Florida | | Mick Beaver |
| | May 3
(8:30 a.m. 5:00 p.m.) | Charlotte , North Carolina | | Mick Beaver |
| | May 10
(8:30 a.m. 5:00 p.m.) | Detroit, Michigan | | Mick Beaver |
| | May 17
(8:30 a.m. 5:00 p.m.) | Dallas , Texas | | Mick Beaver |
| | June 7
(8:30 a.m. 5:00 p.m.) | San Diego, California | | Mick Beaver |
| | June 14
(8:30 a.m. 5:00 p.m.) | Louisville, Kentucky | | Mick Beaver |
| | June 21
(8:30 a.m. 5:00 p.m.) | Albany, New York | | Mick Beaver |
| | July 6
(8:30 a.m. 5:00 p.m.) | Redmond, Washington | | Mick Beaver |
| | July 12
(8:30 a.m. 5:00 p.m.) | Jersey City, New Jersey | | Mick Beaver |
| | July 19
(8:30 a.m. 5:00 p.m.) | Los Angeles, California | | Mick Beaver |
| | August 2
(8:30 a.m. 5:00 p.m.) | Charlotte , North Carolina | | Mick Beaver |
| | August 9
(8:30 a.m. 5:00 p.m.) | Miami, Florida | | Mick Beaver |
| | August 16
(8:30 a.m. 5:00 p.m.) | Peoria, Illinois | | Mick Beaver |
| | September 7
(8:30 a.m. 5:00 p.m.) | Philadelphia, Pennsylvania | | Mick Beaver |
| | September 13
(8:30 a.m. 5:00 p.m.) | Fayetteville, Arkansas | | Mick Beaver |
| | September 20
(8:30 a.m. 5:00 p.m.) | Alpharetta, Georgia | | Mick Beaver |
MAP Training | Please see CPM Training (formerly known as MAP) more info |
Mapping for Action - MAP | MAP focuses Compass managers on the key profit drivers of their business and improves operational and financial performance. Mapping for Action is a two day session designed to help managers understand and make better use of MAP (Compass's Group-wide management and performance framework). The 3 learning objectives for Mapping for Action are: 1. To deliver basic financial concepts by relating them to a common language around MAP. 2. To give participants the opportunity to demonstrate best practice in each MAP area while illustrating the cause and effect of their decision making. 3. To motivate & empower managers to make improvements in their business in the coming months. The course helps managers gain a broader appreciation of key financial concepts and terms, and a deeper insight into how to create long-term value in their area of responsibility. Through a combination of group exercises and a business game managers learn how the decisions and actions they take affect the profitability and longevity of their contracts and how they contribute to Compass Group overall. more info |
| | August 3rd & 4th
| Atlanta, Georgia | | John Sokalsky |
| | August 4 & 5
| San Marcos, Texas | | John Dix |
| | August 12,13
(8:30 a.m. - 5:00 p.m.) | Bowling Green, Ohio | | Mick Beaver |
| | August 31, September 1
(8:30 a.m. - 5:00 p.m.) | Peoria, Illinois | | Mick Beaver |
| | September 14 & 15, 2010
| San Francisco, California | | Karen Jirik |
| | September 21 & 22
| Worcester, Massachusetts | | John Dix |
| | September 28th & 29th
| Staunton, Virginia | | John Sokalsky |
| | October 13th & 14th
(8:30am - 5:00pm) | Mobile, Alabama | | John Sokalsky |
| | October 19,20
(8:30 a.m. - 5:00 p.m.) | Grand Rapids , Michigan | | Mick Beaver |
| | October 26 & 27
(This class will be held in Central NJ, specific location TBD) | Woodbridge, New Jersey | | John Dix |
| | January 11,12
(8:30 a.m.- 5:00 p.m.) | Memphis, Tennessee | | Mick Beaver |
Mentoring Program - Compass Group | Become a Mentor. Find a Mentor. Whether you are looking to develop skills to help you advance or want to share with others what you have learned, the Compass Group Mentoring Program is for you. As part of a mentoring relationship, you grow both personally and professionally through shared experiences. A mentor is someone who counsels, advises, and shares knowledge and experience with another person. That person is called the partner, mentee, or protégé. You do not need to be in an existing partnership to participate in the program. To become a mentor or a partner, use the steps below. You can search for a mentor in Step 1 below. Step 1: Access the Mentworking Database to register as a mentor or to find a mentor at: http://compass.csiprogram.com/mentworking/ Step 2: Once you have found a mentor/partner, register your partnership and plan for your role using the following websites: Mentors use PowerMentoring at: http://compass.csiprogram.com/powermentoring/ Partners use PartneringPower at: http://compass.csiprogram.com/partneringpower/ Step 3: Begin the partnership. Use the tools and supporting documents provided from the websites to help grow your relationship. more info |
Microsoft E-Learning Computer Training | Compass Group in partnership with Microsoft is now offering E-Learning training for many of their Microsoft Office products at no cost to you. The different courses provide a thorough learning experience by incorporating features designed to improve your product proficiency and boost your productivity. Assessments, hands-on virtual labs, expert advice, and an interactive, approach all contribute to make Microsoft E-Learning an engaging and flexible learning experience. more info |
Mixing Four Generations in the Workplace | In today's business environment, with a vast range of ages and background experiences at play, you are more likely to be managing, coaching and leading people who are nothing at all like you. Let's be honest - this is the first time we've had all four generations actively working together at the same time in the workplace. So, how do you find that all important common ground? One increasingly important starting point is to gain an understanding of generational dynamics in the workplace. Today's workforce comprises four distinct generations; each with its own shared history, common biases and core beliefs. Learning what makes each generation tick, and taking the time to consider your communication approach, will advance your relationships and help you lead your team during good times and through stressful situations. This course gives your participants that generational insight. Throughout this course, participants will learn the common drivers of each generation - what are they looking for, how should you interact with them, how do they make decisions, and what is most important to them. more info |
| | August 25
(Location: UBS (677 Washington Blvd.); Room 5A; Time: 3:30pm-5:30pm) | Stamford, CT, Connecticut | | Nina Cochrane |
| | December 7
(Location: RA Corporate office; Time: 3:30pm-5:30pm) | New York City, New York | | Nina Cochrane |
More Than a Gut Feeling - Interviewing Skills | This half-day session on interviewing skills takes managers through the entire spectrum of the interviewing process. The spectrum includes: identifying necessary job skills, preparing interview questions, conducting the interview, evaluating, selecting, and implementing behavior-based interviewing. more info |
Morrison - eFinance Client Billing | The objective of the class is to provide a complete walk thru of the billing process for both P&L and Fee accounts. We will walk thru how to create a bill, what backup detail should be provided to our clients with the bill, how the billing ties to the Accounting P&L, FOS and contract, and how to ensure your unit is following the top ten standards to ensure accurate tracking and billing. more info |
Morrison - Dietary Protein and Bone Health Webinar: An Update on the Latest Research | Dr. Kerstetter, PhD, RD from University of Connecticut will lead this informative webinar and will address the role of dietary protein in the metabolism of calcium and bone homeostasis. The topics will include an in-depth evaluation of the scientific research addressing dietary protein and bone health in the older population. At the completion of this seminar, attendees should be able to: 1) Describe the impact of high, medium and low protein diets on bone health in older adults. 2) Describe the importance of vitamin D and calcium in preventing osteoporosis. 3) Describe the value of different types of protein on calcium and bone health. Session date and time: April 21, 2010 2:00 pm Eastern more info |
Morrison - Diet, Detox, and Drug Muggers: How to Make Sense of Your Patient's Unique Nutritional Needs Teleconference | Objectives: 1. Explain Phase 1 and Phase 2 Biotransformation/Detoxification 2. Describe causes of impaired detoxification 3. Become familiar with 3 common cytochrome P450 inducers and inhibitors 4. Describe at least 3 drug induced nutrient depletions 5. Briefly explain an example of one SNP (single nucleotide polymorphism) and its potential effect on human health and disease 6. Describe the basic concept behind functionalassessment Speaker: Sheila Dean, DSc-C,RD,LD/N,CCN,CDE Session Date and Time: March 2nd, 2010 2:00 - 3:30 PM (EST) more info |
Morrison - eFinance 101 | This course is meant to be a comprehensive look at using eFinance at the account level on a daily/weekly/monthly basis. Skills learned during this class will include basic setup (items/department/templates), data entry for all areas, and reports. more info |
| | August 4 (8:30AM-3PM)
(Harbor Hospital 3001 South Hanover St. Baltimore Md 51225) | Baltimore, Maryland | | Chris Frei |
| | August 9
(Jackson Mem. Hosp., 1611 NW 12th Ave. Room DTC259, 8:30 AM - 3 PM) | Miami, Florida | | Wanda Conley |
| | August 12 (8:30AM-3PM)
(Norfolk General Hospital 600 Gresham Dr Norfolk Va 23507) | Norfolk, Virginia | | Chris Frei |
Morrison - eFinance 201 | This course is meant to be a higher level view of eFinance and its uses on a weekly/monthly basis for those in a director or supervisory role. Skills learned in this class will include understanding various key reports and how to tie numbers from point A to point Z. This course will also cover higher level tools such as eTarget, the P&L reconciliation, and Payroll Cost Calculation worksheet. more info |
| | August 30 8:30AM-4PM
(Lutheran Home @Topton One South Ave Topton Pa.19562) | Topton, Pennsylvania | | |
| | October 25
| Dallas/Fort Worth, Texas | | Chad Miller |
Morrison - Loss Prevention University | The one-day Loss Prevention University helps managers identify the key areas where loss occurs, reviews policies and procedures designed to prevent loss and explains the role of the Loss Prevention manager and LP team. The course is taught by Loss Prevention managers and will include follow-up activities with the LP manager. more info |
| | August 7
( Limit of ONE participant per account, Location: Embassy Suite Hotel,1345 Treat Blvd. Walnut Creek Ca, 94597. Class Time: 9:00am - 4:00 pm) | Northern California, California | | Catherine Cape |
| | August 10
(For O'Brien Region only. Limit of ONE participant per account. Location: Univ. of Virginia Health Center [UVA], Charlottesville, VA. Course Time: 9am - 5pm) | Charlottesville, Virginia | | |
| | August 17
(Class begins at 9am and lasts all day. Location: Norton Main Downtown Hospital. Facilitator: Tom Hittle) | Louisville, Kentucky | | Catherine Cape |
| | September 14
(SELSOR Region only. One person per account should register. Facilitator: Tom Hittle, Course will be held in the IT Classroom of St. Francis Hospital 9am - 5pm) | Memphis, Tennessee | | Catherine Cape |
| | September 21
(For Cottrell Region only. Limit of ONE participant per account. Location in New York/New Jersey and class time TBA) | NY/NJ, | | Catherine Cape |
| | September 30
(For Niner Region only. Limit of ONE participant per account. Location in Houston and class time TBA) | Houston, Texas | | Catherine Cape |
Morrison - Love 'em or Lose 'em: Associate Engagement | Retention and engagement continue to be among the top priorities of most organizations. Managers know that engaged employees make their jobs easier and are essential to an organization's long-term success. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work. Managers can greatly influence their employees' level of engagement and likelihood of staying, physically and mentally. But often these leaders need tools, training and practice to get the job done: this workshop provides both. Career Systems International's Love 'Em or Lose 'Em workshops, based on the concepts of best-seller Love 'Em or Lose 'Em: Getting Good People to Stay (by Beverly Kaye and Sharon Jordan-Evans, Berrett-Koehler, 2002), are designed to equip managers with the 26 practical strategies they can use to retain, engage, and encourage the talents of their people. It is about winning employees' loyalty and commitment. It is about becoming talent-focused to build an ever-stronger organization. It's about increasing your customer satisfaction by building employee satisfaction. more info |
Morrison - Mentoring Process Workshops | Mentoring creates a non-judgmental environment that offers team members the opportunity to enhance their leadership skills and strengthen personal relationships. For Morrison associates participating in the Morrison Mentoring Process, attending this two day workshop is the fifth step in the process and will help you gain a solid understanding of the principles of mentoring. The Mentor and Mentoring Partner must attend the workshop together. The workshops are highly interactive and hands-on oriented. more info |
| | August 11 and August 12
(Two day workshop for Morrison Mentor and Mentoring Partner; Day 1 8 am - 5 pm; Day 2 8 am - 3 pm; Atlanta Support Center, 5801 Peachtree Dunwoody Rd., Atlanta, GA 30342) | Atlanta, Georgia | | Catherine Cape |
Morrison - Patient Programs Certification | Maintaining the standards of our "Brands" is critical to the success of our patient programs. This certification program has been created to provide maximum exposure and definition to these standards. This has been built with the purpose of not only helping leaders understand the programs, but also to help them with skills to share this information when back in the account. The training process will include items such as: *Hands on experience with operating our patient programs. *Ordering process for Patient meals. *Service Standards training. *Culinary presentation techniques. *Implementation and Operation best practices and standards education. *Administration of certification back in the account. *Managers can certify in one OR both programs during this session. Please see additional information for timing and costs. more info |
| | September 20 - 24
| Atlanta, Georgia | | Mary Ivins |
| | October 18 - 22
| Atlanta, Georgia | | Mary Ivins |
| | November 8 - 12
| Atlanta, Georgia | | Mary Ivins |
| | December 13 - 17
| Atlanta, Georgia | | Mary Ivins |
| | February 14 - 18
| Atlanta, Georgia | | Mary Ivins |
| | March 14 - 18
| Atlanta, Georgia | | Mary Ivins |
| | April 11 - 15
| Atlanta, Georgia | | Mary Ivins |
| | May 23 - 27
| Atlanta, Georgia | | Mary Ivins |
| | June 13 - 17
| Atlanta, Georgia | | Mary Ivins |
| | July 18 - 22
| Atlanta, Georgia | | Mary Ivins |
| | August 15 - 19
| Atlanta, Georgia | | Mary Ivins |
| | September 19 - 23
| Atlanta, Georgia | | Mary Ivins |
Morrison - Regional Horizon POS Training | This class offers Morrison managers, supervisors and administrative assistants an overview of the Horizon POS system. Learn about the most common errors and how to prevent them. See reports you can get from your Horizon system and much more. This course is meant to be an overview of the Horizon POS system. Skills learned during the class will include trouble shooting the top 15 support calls, reporting, and editing. Daily procedures, PCI and loss prevention recommendations will also be covered. more info |
| | August 16 - August 17
(Horizon Project Manager Class Location: Ocean Springs Imaging Center (0830-1630)) | Ocean Springs, Mississippi | | Chris Ray |
| | September 14 - September 15
(Horizon Project Manager Class (0800-1600 Location: TBD)) | Louisville, Kentucky | | Chris Ray |
| | September 16
(Horizon One Day Class (0800-1600 Location: TBD)) | Louisville, Kentucky | | Chris Ray |
| | September 21 - September 22
(MSL Horizon Project Manager Class (location: Smith Village) 0830-1630) | Chicago, Illinois | | Chris Ray |
| | October 12 - October 13
(Horizon Project Manager Class (0800-1600, Location: TBD)) | Mobile, Alabama | | Chris Ray |
| | October 19 - October 20
(MSL Horizon Project Manager Class Time: 0830-1630 Location: Hillcrest ) | La Verne, California | | Chris Ray |
| | October 27 & October 28
(0800-1600 Horizon Project Manager Class (Health Central)) | Ocoee, Florida | | Chris Ray |
Morrison - Steritech Audit Teleconference | One of the cornerstones of our food safety and sanitation program is a third-party food safety audit done by a company called Steritech. These audits are intended to be educational in nature, identifying potential issues so that we can proactively correct them. To prepare you and your associates for the audits, please attend this conference call. We will review the audit form, audit criteria, audit process including the debriefing, and most frequently experienced deficiencies and their prevention. Time will be reserved at the end of the call for your questions. more info |
Morrison - Webtrition End User Training | This is an end-user practical hands on demonstration of Webtrition. The training session will cover how to search, create and alter recipes as well as how to search, create and modify corporate cycles to accommodate for the account's specific needs. This class will train you how to utilize Webtrition in menu planning and daily production. more info |
Morrison Food Safety Audit Training | This 3-hour program is designed to introduce Morrison Management to the Corporate Food Safety Audit Program. The course will consist of two hours of detailed classroom instruction on the protocols and expectations of a food safety audit. One hour of first hand practical application on kitchen food safety practices and common deficiencies will also be included. more info |
Morrison Healthcare--Finelli Region RD Meeting | This is a meeting designed to highlight current trends and topics in the field of Dietetics. Continuing education credits will be provided as applicable. Opportunities for networking and sharing of best practcies are also included. more info |
Morrison Healthcare - Associate Recognition & Retention | Engaging new associates in their first 90 days on the job is proven to increase retention and results in a happier, more productive team member. Recognition is part of the engagement and retention strategy. In this two hour workshop, participants will learn to utilize Compass Group recognition programs more effectively and discuss retention strategies for associates during their first 90 days. Participants will understand why engagement and recognition influence retention rates. You will learn to use Compass Group recognition programs like HERO more effectively. You will learn other proven techniques for engaging new associates during the critical first 90 days of employment. Hands-on opportunity to use the tools and resources examined during the workshop. more info |
Morrison Healthcare - Clinical Application for Food Allergies Teleconference | Upon completion of this teleconference the participant will be able to: Identify nutritional concerns of individuals allergic to the major food allergens. Plan a dietary management protocol for a food allergic individual. Counsel a food allergic individual to select appropriate foods and possible supplements to meet nutritional needs. Debra A. Indorato, RD LDN CLT will be leading the teleconference. Session Date and Time: May 12, 2009 2:00 PM (EST) more info |
Morrison Healthcare - Disaster Planning and Preparation | An in-depth look at disaster planning specifically related to hurricane preparation in healthcare environments. Morrison and Compass provide information about disaster planning and we review this every year with our associates. But there are catastrophic events, such as hurricanes, that demand additional preparation and planning. This class specifically explores disaster planning for hurricanes, drawing from recent experiences with hurricane disasters along the Gulf Coast. more info |
Morrison Healthcare - Operations Review Update | Lucy Taylor RD will be holding a session on the latest updates to the Morrison's Operations review on July 29th from 9-11 a.m. at Sentara Bayside hospital located at 800 Independence Blvd in Virginia Beach, VA. Objectives will be to update Food Service Directors and managers on the recent changes in the Operations review, address the top deficiencies and guide teams through any questions around the standards. more info |
| | July 29
(Held at Sentara Bayside Hospital, Private Dining Room. 9am - 11am. Facilitator: Lucy Taylor) | Virginia Beach, Virginia | | Catherine Cape |
Morrison Healthcare - Palumbo Region's Clinical Nutrition Symposium | Please join us for the Palumbo Region's Third Biannual Clinical Nutrition Symposium for an update on latest trends and topics. Topics include update on diabetes and diabetic formulas, patient education and interviewing practices, bariatric surgery, nutrition support and gastroenterology, and a panel discussion. more info |
Morrison Healthcare - Palumbo Region Horizon Project Manager Class | The class is a three day class on learning to use the Horizon FAST POS system; designed front of the house and back of the house. more info |
Morrison Healthcare - RD Orientation Teleconference | Morrison Healthcare RD Orientation focuses on introducing newly hired dietitians to Morrison Healthcare Food Services. This course provides an overview of the clinical and patient programs, resources, standards and expectations. Participants will gain an understanding of their region and the company. Participants also learn who to contact for additional support or guidance. Areas covered are Introduction to Compass Group, Morrison History, Clinical and Patient Programs, Policies and Procedures, Benefits, Competency Assessment Tools and the Performance Appraisal Process. more info |
| | October 7
(A 90 minute web based teleconference designed for newly hired dietitians begins at 2:00 pm EST, 1:00 pm CST, 12:00 pm MST, 11:00 am PST. Access information will be sent to the registered participants the week of the teleconference. Registration closes Friday October 1, 2010)) | Webinar, Georgia | | Jennifer Reiner |
Morrison Healthcare - The Operations Review Teleconference | The Customer Experience team is hosting a series of conference calls to help Managers and Supervisors prepare for the Operations Review, which launches in March. Directors should attend the first call, which provides an explanation of the process and the resources available. Culinary/Retail and Patient Services will be discussed during separate calls; feel free to select your account participant based on the call topic. Please note that the Patient Services calls are scheduled according to the primary service type used in your account, with one call for CTY accounts, and the other call for all other service programs. more info |
Morrison Healthcare - Warren Region's RD Retreat | Please join us for the Warren Region's First Annual RD Retreat for an update on the latest trends and topics. Network with other dietitian?s within your region and hear updates on Nutrition Support, Gastrointestinal Nutrition, Sports Nutrition, Leadership Skills, and region-wide initiatives. more info |
Morrison Healthcare - Warren Region | These series of classes are designed to provide Warren Region with the tools they need to Clarify the Key Organizational Results and align people's daily work objectives with those results; create greater ownership for achieving the Key Results by using the Steps to Accountability. more info |
Morrison Healthcare - Your Voice Survey...Connecting the Dots | Once you have received the results of the "Your Voice Survey", it will be time to take ACTION. In this webinar, sponsored by your Customer Experience Team, we will review existing resources and introduce new exciting tools and strategies to help you connect your Associate Engagement Results with your Business Plan. Guest speakers will include Jack Lawless, Division President, Lynn Cowart, Senior Consultant with Career Systems International, and a testimonial from Robert Finelli, RVP. Direct questions to Tonya Zellner. TZellner@IamMorrison.com more info |
Morrison Management Specialists - Fire In Your Belly | How do leaders inspire their teams to reach their potential and achieve their goals? How does your passion fuel success? Using DeWitt Jones' inspirational film, For The Love of It, as a foundation, this workshop reveals seven key concepts to finding your passion every day. Discover how you as a leader can harness this passion and use it to motivate others. more info |
Morrison Management Specialists - Flavors 450 Training | Essential course offering for all newly appointed Flavors 450 accounts. Course is designed to provide participants with detailed concept, philosophy and mission overview along of Flavors 450 use and promotion materials of whole and functional foods. Participants will participate in hands on cooking demonstrations and competitive analysis tours to help elevate customer service experiences and sales opportunities. Flavors 450 is a unique food program that is perfectly aligned with Morrison's food, nutrition, and marketing philosophy. Flavors 450 provides customers with an upscale food experience that is exceptionally flavorful, nutritionally balanced and on trend. Flavors 450 is more than just a meal. It's a taste experience that proves that natural and healthy dining doesn't have to be boring or expensive. more info |
| | October 5
(2 Day Training Series Oct 5th - 6th; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | December 1
(2 Day Training Series Dec 1st - 2nd; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | January 6
(2 Day Training Series Jan 6th - 7th; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | February 1
(2 Day Training Series Feb 1st - 2nd; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | March 29
((2 Day Training Series March 29th - 30th; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | April 26
(2 Day Training Series Apr 26th - 27th; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | May 10
(2 Day Training Series May 10th - 11th; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | June 1
(2 Day Training Series June 1st - 2nd; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
| | August 2
(2 Day Training Series Aug 2nd - 3rd; Location: 5801 Peachtree Dunwoody Road Atlanta, GA 30342) | Atlanta, Georgia | | Shannon McFarland |
Morrison Management Specialists - Palumbo Regional RD Orientation | Registered dietitian orientation to Morrison Healthcare. more info |
Morrison Management Specialists - Sustainers Series for RDOs, RVPs and DVPs | More than a year has passed since the introduction of Love'em or Lose'em. This webinar series introduces a new resource from CSI (Career Systems International) designed to provide information, help and coaching to all Morrison Healthcare and Senior Dining senior leadership team members. Quarterly webinars on topics related to Love'em or Lose'em and one-on-one coaching will provide support to help you be more effective in your associate engagement efforts. There will be four separate webinars over the next nine months. This webinar series is limited to MHFS and MSD RDOs, RVPs and above. more info |
Morrison Management Specialists - Teleconference- Sustainability The Morrison Way | What is sustainability? What can we do as a company to be more socially responsible for our environment, community and workplace? Learn about the top 8 focus areas of sustainability and how each impacts our business. We will be reviewing local purchasing, waste reduction, and packaging from renewable resources; cage-free eggs, sustainable seafood and other topics. The strategy of the Morrison Corporate Social Responsibility (CSR) Committee will be shared along with discussion of the Health Care Without Harm Contractor's Pledge that was recently signed by our organization. Presenters: Lisa Roberson, RD, LD Maureen Janowski, RD, LDN May 28th, 2009 2 pm (EDT) more info |
Morrison Senior Dining - Introduction to Sections C & D of the Policy and Procedure Manual | Review Sections C ? Resident Food Services and Section D ? Clinical Nutrition Services in detail. This teleconference will utilize live web based technology to aid in learning. High priority policies will be discussed in detail; time will be provided to answer questions on policies in Sections C and D. more info |
| | September 14
(11 am PT, 1 pm CT, 2 pm ET. Call in information will be sent out prior to session) | TELECONFERENCE, Illinois | | Maureen Janowski |
Morrison Senior Dining - Navigating Morrison Today for the Clinical Team Member Teleconference | Explore Morrison Today in detail - find out what is available and where to find it on Morrison Today. This teleconference will utilize live web based technology to navigate through Morrison Today. Highlighted areas include: Nutrition and Wellness and the Document Library. more info |
| | October 14
(Webinar will begin at 2 pm Eastern, 1 pm Central, 12 noon Mountain and 11 am Pacific time. Log-in information will be sent out shortly before the webinar) | Webinar, Illinois | | Maureen Janowski |
Morrison Senior Dining - RD Orientation Teleconference | Morrison Senior Dining RD Orientation focuses on introducing newly hired dietitians for Morrison Senior Dining. This course provides an overview of the clinical and resident programs, resources, standards and expectations. Participants will gain an understanding of their region and the company. Participants also learn who to contact for additional support or guidance. Areas covered are Company Overview, Clinical and Resident Programs, Policies and Procedures, Competency Assessment Tools and the Performance Appraisal Process. Course length is approximately two (2) hours. more info |
| | September 21
(11 am PT, 1 pm CT, 2 pm ET. Call in information will be sent out prior to session) | Webinar, Connecticut | | Patricia Iorio |
Morrison Senior Dining - Utilizing the Nutrition Care Protocals Teleconference | Review Morrison Senior Dining's nutrition care protocols for geriatric nutrition management in weight loss, dehydration, pressure ulcers, constipation, and tube feeding. This web based course outlines Morrison Senior Dining's standards of nutrition care and provides suggestions for providing high quality nutrition care in various conditions and environments. more info |
| | September 24
(11 am PT, 1 pm CT, 2 pm ET. Call in information will be sent out prior to session) | Webinar, California | | Jessica Shyu |
Morrison Senior Living - Become an expert on the MSL Diet Manual | Webinar will review the current MSL Diet Manual section by section with an emphasis on how the diet manual relates to the menu and diet spreads. more info |
Morrison Senior Living - Performance Improvement Program Review | This webinar will review in detail the Morrison Senior Living Performance Improvement Program. more info |
Morrison Senior Living - The Nutrition Care Process and Writing PES (Problem, Etiology, Signs & Symptoms) Statements | This webinar will describe the four steps in the Nutrition Care Process and will focus on writing effective PES statements. more info |
Myers Briggs Type Indicator Personality Inventory - For Individual Development | The Myers Briggs Type Indicator (MBTI) is the most widely used instrument for understanding normal personality differences. Taking the MBTI inventory and receiving feedback will help you identify your unique gifts. The information enhances understanding of yourself, your motivations, your natural strengths, and your potential areas for growth. It will also help you appreciate people who differ from you. Understanding your MBTI type is self-affirming and encourages cooperation with others. Participants will complete the MBTI Personality Inventory online. They will then have one-on-one meetings with a certified MBTI interpreter to understand their results and discuss how this information can be applied towards their development. more info |
Myers Briggs Type Indicator Personality Inventory - Team Building Workshop | The Myers Briggs Type Indicator (MBTI) is the most widely used instrument for understanding normal personality differences. Taking the MBTI inventory and receiving feedback will help you identify your unique gifts. The information enhances understanding of yourself, your motivations, your natural strengths, and your potential areas for growth. It will also help you appreciate people who differ from you. Understanding your MBTI type is self-affirming and encourages cooperation with others. The MBTI Personality Inventory provides a framework for understanding differences in what each team member brings to the team. Through the Team Building Workshop, participants will learn about themselves, each other and how these components fit together to boost team success. more info |
Nutrition Fundamentals for Balanced Choices | This online course is a basic nutrition class developed and run for Compass by Framingham State College. This class consists of 10 1-hour modules with a competency test at the end of each module. Each module addresses a different topic in basic nutrition. Participants will be awarded 10 hours of nutrition continuing education credits for Certified Executive Chefs. Registration is to be completed online at the following web address: https://www.framingham.edu/compass/ Requirements: Internet access, active email address to receive password, user id and certificate of completion. more info |
On-Line Alcohol Training - ServSafe Alcohol | "ServSafe Alcohol Training On-line" is an opportunity for Compass Group associates to complete the ServSafe Alcohol Training without attending a live class. Depending on which state you are working in, you will either be allowed to take a self directed exam or be required to complete the on-line exam with a proctor present. If you need to take a Proctred Exam, contact your local Compass Trainer for names of proctors near you. To register for the program, click the link below to access the Compass Group log-in page from the National Restaurant Association Educational Foundation. Only by following this link will you receive the discounted Compass Group price. After registering, click on Purchase ServSafe Alcohol Materials to sign up for the class. Prior to registering for the course you will be given the opportunity to check and see if your state recognizes the online program and if so, which type of exam you need to take. The listing for the states are on the left side of the page under State Regulations. more info |
On-Line Sexual and Workplace Harassment Program | This On-Line course addresses sexual and workplace harassment. Sexual and workplace harassment is a serious issue for all organizations and associates, including Compass Group. Sexual and workplace harassment can cause emotional distress resulting in higher turnover, decreased productivity, as well as the potential for litigation if harassment is not stopped. Sexual and workplace harassment negatively impacts how we deliver on The Compass Group Employment Brand, great people - real opportunities. Recognizing and preventing harassment is now even easier for Compass Group supervisors and managers. In partnership with Lernen Inc, we proudly provide the On-Line Sexual and Workplace Harassment Program. This course is available 24 hours a day, seven days a week so you can complete it when it is most convenient for you. Simply visit http://www.myvlp.com/cgnad and follow the prompts to enroll. For Crothall personnel, use http://CrothallTraining.com. This course is estimated to take 2 hours to complete. Upon successful completion of the program, users can print out a certificate of completion from their computer. Users who have not completed the program will be able to stop and come back. Upon re-entering the program, they will be brought back to the beginning of the section in which they stopped. Simply visit http://www.myvlp.com/cgnad to complete. For Crothall personnel, use http://CrothallTraining.com. more info |
Online Performance Appraisal Training - Live | The Online Performance Appraisal Training is a 3 hour, instructor led classroom training program that provides tips and tools to effectively use Compass Group's online performance appraisal system. The training will demonstrate both associate and manager activities within the Online Performance Appraisal process, show managers how to complete appraisals and PDPs for their direct reports, and answer any technical questions associates may have regarding the online performance appraisal system. more info |
Online Performance Appraisal Training - Webinar | The Online Performance Appraisal Training webinar provides tips and tools to effectively use Compass Group's online performance appraisal system. The training will demonstrate both associate and manager activities within the Online Performance Appraisal process, show managers how to complete appraisals and PDPs for their direct reports, and answer any technical questions associates may have regarding the online performance appraisal system. more info |
Passport - Overview | Passport is an orientation and training program providing associates information and tools needed to begin their professional journey with Compass Group. Passport provides all associates the opportunity to have a great start to their careers with Compass Group. Please see the Passport Managers' Guide on My Compass https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/Passport%20Managers%20Guide.doc For Morrison accounts, please use the following link to download the Manager's Guide from Morrison Interactive. The document is under Forms/Passport: https://www.morrisoninteractive.com/DesktopDefault.aspx?TabId=767 To track associate progress, use the following link to access the tracking site. Use your MyReports username and password to access it. https://myreports.compass-usa.com more info |
Passport - Port of Call 10: Gaining Additional Skills | Port of Call 10: Cross Training/Gaining Additional Skills is the last port of Call of Passport, the orientation program for new associates. The downloadable Word document is for managers and supervisors to use to begin building Action Plans for their associates that will start laying the framework for their careers with Compass Group. This Port of Call will discuss the proper ways to cross train associates and how to help them gain the skills necessary to have successful careers with us. Click on the following link to download of Call 10: Cross Training/Gaining Additional Skills https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/POC%2010%20Cross%20Training.doc For Morrison accounts using Morrison Interactive, please use the following link: https://www.morrisoninteractive.com/DesktopDefault.aspx?TabId=767 more info |
Passport - Port of Call 1: Your Great Start - Spanish | Port of Call 1: Your Great Start introduces Compass Group to all associate including who we are, what we do, and how we do it. Below you will find the URL link to view Port of Call 1: Your Great Start. If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 1: Your Great Start | Port of Call 1: Your Great Start introduces Compass Group to all associate including who we are, what we do, and how we do it. Below you will find the URL link to view Port of Call 1: Your Great Start. If you have any questions or have difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following to begin viewing. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 2: Local Orientation | Port of Call 2: Local Orientation is the second part of Passport, the orientation program for new associates. the downloadable Word document is for managers and supervisors to use to orient new associates to the unit, ensures policies are communicated, and all necessary paperwork is completed correctly. This document should be used together with the Yellow New Hire packet. The Port of Call 2: Local Orientation documentincludes links that allow you to download tax fors, I-9 forms, specific Compass policies, and other helpful information. All you need to do to access this information is while online, click the different links and pull up the information you need to give your associates the great start they deserve. Click on the following link to download Port of Call 2: Local Orientation https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/POC%202%20Local%20Orientation.doc more info |
Passport - Port of Call 3: Learning Your Job | Port of Call 3: Learning Your Job continues with providing your associates with their great start to their Career with Compass Group. This Port of Call follows your associate throughout their day and focus on the use of Job Descriptions and Job Duty Checklists. The template contains links to allow you to download these tools to provide for your associates. Click on the following link to download Port of Call 3: Learning Your Job https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/POC%203%20Learning%20Your%20Job.doc For Morrison accounts using Morrison Interactive, please use the following link: https://www.morrisoninteractive.com/DesktopDefault.aspx?TabId=767 more info |
Passport - Port of Call 4: The Compass Way | Port of Call 4 - The Compass Way looks at the great service that our associates provide everyday. It is about the skills, talents, attitudes, and abilities that your associates bring to work each day that helps to drive Compass Group?s vision. Below you will find the URL link to review Port of Call 4 - The Compass Way . When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following link to begin viewing. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 5: Embracing Diversity | Port of Call 5 - Embracing Diversity examines Compass Group's commitment to Diversity and the Diversity strategy, and what it is expected from your associates. Below you will find the URL link to review Port of Call 5 - Embracing Diversity. When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following link to begin viewing. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 6: Harassment and Workplace Rules | Port of Call 6 - Harassment and Workplace Rules discusses what is meant by Harassment and what your associate can do to help make your unit a safe work environment. We will look at Compass Group?s Zero Tolerance Policy and the Open Door Policy. Below you will find the URL link to review Port of Call 6 - Harassment and Workplace Rules . When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following link to begin viewing https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 7: Food Safety and Sanitation | Port of Call 7 - Food Safety and Sanitation looks at Compass Group's Food Safety and Sanitation standards and what your associates responsibilities are to provide safe food to our customers. Below you will find the URL link to review Port of Call 7 - Food Safety and Sanitation. When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. Click on the following link to begin viewing. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php To access the checklist for supervisors to review with associates, please click on the following link: https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/POC%207%20Food%20Safety%20and%20Sanitation%20Checklist.doc For Morrison accounts using Morrison Interactive, please use the following link to download the form: https://www.morrisoninteractive.com/DesktopDefault.aspx?TabId=767 more info |
Passport - Port of Call 8: Living Well | Port of Call 8 - Living Well looks at what you can do to stay healthy and feel great to continue providing that great service to your customers and clients. The presentation looks at ways we can live a healthier lifestyle.Below you will find the URL link to review Port of Call 8 - Living Well. When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php more info |
Passport - Port of Call 9: Workplace Safety | Port of Call 9 - Workplace Safety focuses on Compass Group's safety expectations and what your associates can do to provide a safe work environment for the customers, their coworkers and themselves.Below you will find the URL link to review Port of Call 9 - Workplace Safety. When you enter the site, you will have 2 options to view the presentation. It is recommended that you use the Microsoft Office Live Meeting Replay. If you have any questions or have any difficulties viewing the class, please call Ron Tremper at 518-584-6864. Thank you and enjoy the show. https://www5.myvlp.com/v1-3/compass-passport__cgnad.php To access the checklist for supervisors to review with associates, please click on the following link: https://mycompass.compass-usa.com/SiteCollectionDocuments/HR/Training%20and%20Development/Passport/POC9%20Safety%20Associate%20Checklist.xls For Morrison accounts using Morrison Interactive, please use the following link to download the form: https://www.morrisontoday.com/Documents/Training/Passport%20Forms/POC%209%20Safety%20Associate%20Checklist.xls more info |
Power of Many II: Creating the GREAT Work Environment | "The Power of Many II" focuses on the creation and maintenance of the GREAT working environment by learning how to manage a diverse workforce. Managers will also walk away with critical training tools for carrying the message back to their staff and the "Diversity Resource Guide", which helps to identify critical resources internally and externally as well as areas for improvement. more info |
Power of Many | Diversity is an inclusive process of appreciating what all associates with different backgrounds bring to the organization. "Power of Many I" introduces the Compass Diversity Strategy, raises awareness of biases, and teaches how to manage biases when making business decisions. Creating a positive work environment is critical and conducive for productivity. more info |
Profit Improvement Method Blended Learning | The Profit Improvement Method course is an interactive program that focuses on the action planning process to improve profitability in a unit or account. The program requires a serious commitment and direct involvement from all levels of management. more info |
Profit Improvement Method On-line | The On-line Profit Improvement Method course is an interactive program that focuses on the action planning process to improve profitability in a unit or account. The program requires a serious commitment and direct involvement from all levels of management. The program consists of 3 web conferences, an e-learning class and a two month field action planning session. more info |
Project Management Workshop by Franklin Covey | This workshop teaches a four-step process for skillfully managing small or large projects: Visualize, Plan, Implement, and Close. This proven approach helps project managers and their teams develop and deliver high-quality projects on time and within budget. This workshop is taught as a two-day facilitator-led process, and encourages attendees to focus on their own current projects for a truly hands-on experience. more info |
| | September 21-22, 2010
(This session is for Restaurant Associates only. 8:30 am - 5:00 pm each day Location TBD) | New York, New York | | Karen Jirik |
| | October 12 & 13
(Coliseum Centre One, Room 436, 9:00 AM to 4:00 PM) | Charlotte , North Carolina | | Larry Trn |
Project Planning with the SLDC | This course consolidates the content of the Project Management Certification Series. more info |
RA Basic Profit & Loss | This course explains basic financial terms and how to read and understand a Profit & Loss statement. Breakeven points, forecasts, and estimates will also be discussed and reviewed. more info |
RA Business Plan | This two hour course for new Managers to be acquainted with the business plan process. It focuses on promotional calendars, new additions to the business plan, and business plan timelines. more info |
RA Client Relations | This seminar provides guidelines for developing a positive working relationship with your client. Topics include client's objectives, presenting information to the client, prioritizing accomplishments, preparing for weekly meeting, and handling other client departments. more info |
RA Computer Series | This is a series of computer program seminars that are geared towards educating and informing the Restaurant Associates management team. The seminars will highlight different program functions in an effort to increase productivity. The seminars will be between 1-2 hours in length. more info |
RA Conducting a Positive Performance Appraisal | This course is designed to help managers better understand the performance appraisal process at Restaurant Associates. The tools of the appraisal process and the appraisal timeline will be reviewed in the course. The manager will also receive insight on how to handle the most common challenges in delivering a performance appraisal. more info |
RA Corporate Social Responsibility | This seminar will give an overview on Corporate Social Responsibility in foodservice and some key definitions that managers need to be aware of. The course will look at some of the initiatives that RA is initiating throughout the business. more info |
RA Corrective Communication - Avoiding Legal Landmines | Participants will review the company's policies and procedures for progressive discipline including the handling of employee performance and conduct. The focus of the seminar is performance improvement and retention through open, consistent and fair communication with each associate. more info |
RA Cost Controls | This 2-part seminar is particularly effective for Back-of-House Managers and Chefs. It covers cost controls, sales projections and budgeted costs. Participants will be trained in the use of all appropriate company guidelines and procedures. more info |
| | September 29
(Location: UBS (677 Washington Blvd.); Room 5A; Time: 3:30pm-5:30pm) | Stamford, CT, New York | | Nina Cochrane |
RA Culinary Series | This is a series of seminars that are geared towards educating and informing the Restaurant Associates Culinary Team. The seminars will change monthly and may highlight different cuisines, desserts, or initiatives on organic and sustainable products. The Culinary Series will be offered in the various regions. **Please note that some classes are full day, or two day seminars, additionally there are the regular seminars that are 2 ½ hours in length. more info |
| | August 26
(POSTPONED from 7/29 - New date yet to be confirmed***International Menus**; Instructor: Albert Lucas; Location: TBD) | Washington, DC, District of Columbia | | Nina Cochrane |
| | August 26
(**Italian Meats & Cheeses**; Instructor: Rosario Baudone; Location: Barclays, 745 7th Avenue) | New York City , New York | | Nina Cochrane |
| | September 30
(***Menu Engineering & How to Write a Cycle***; Instructor: Marc Scheuer; Location: TBD) | New York City , New York | | Nina Cochrane |
| | October 28
(**Holiday Menu Development & Foods-to-Go; Instructor: Bill Unterstein; Location: TBD) | Boston, Massachusetts | | Nina Cochrane |
| | November 18
(****Low Cost Hors D'Oeuvres***; Instructors: Tim Buma & Deidre Devoy; Location: TBD) | New York City, New York | | Nina Cochrane |
| | December 9
(***Mexican Specials to Upgrade Your Taqueria***; Instructor:Ruben Perez; Location: Pfizer) | New York City, New York | | Nina Cochrane |
RA Dealing with Difficult People | During this 3-hour seminar, participants will learn how to identify and handle the most common types of different people, how to neutralize the typical tactics difficult people use, and how to minimize the effects of negative behavior. In addition, participants will gain the tools needed to stay in control in the face of the intimidating antics of others. more info |
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RA Etiquette Advantage in Business: Personal Skills for Professional Success | As today?s workplace becomes increasingly more competitive, personal skills can make all the difference. The Etiquette Advantage in Business will help managers face the challenges of the corporate world with confidence. Etiquette can make the difference between getting ahead in the workplace or being left behind. Throughout this seminar, the underlying lesson is that the right behavior elicits the right response from those being dealt with in a business transaction of any sort. more info |
RA Food and Wine Pairings | The seminar explores a variety of wines, as they would follow a traditional multi-course dinner, from light whites to bold reds and finishing with dessert wines. Presented by: Thierry Pradines, Director Wine and Beverage more info |
RA Gender Influences at Work RA General Seminar | This seminar is for a randomly occurring group of classes for Restaurant Associates managers. Examples are: Webinars for new Human Resources protocols, Yearly Review Committee guidelines "conference calls", etc. The seminar notes will contain the information about each individual class. more info |
| | August 3
(SAFETY TRAINING; Time: 3:30pm - 5:30 pm; Location: Harvard Business School; Cumnock 102) | Boston, Massachusetts | | Nina Cochrane |
| | August 4
(Working in a Union Env. Instructor: Ivelices Linares Location: House of Reps Time: 3 - 6 pm) | Washington, DC, District of Columbia | | Edward Krause |
| | August 19
(AVOIDING LITIGATION TRAINING - Location: RA Corporate Office Time: 3:30 - 5:30) | New York City , New York | | Nina Cochrane |
| | August 31
(AVOIDING LITIGATION TRAINING - Location: Corporate Office Time: 3:30 - 5:30) | New York City , New York | | Nina Cochrane |
| | September 16
(AVOIDING LITIGATION TRAINING - Location: Corporate Office Time: 3:30 - 5:30) | New York City, New York | | Nina Cochrane |
| | September 22
(AVOIDING LITIGATION TRAINING - Location: Corporate Office Time: 3:30 - 5:30) | New York City, New York | | Nina Cochrane |
| | October 7
(AVOIDING LITIGATION TRAINING - Location: Corporate Office Time: 3:30 - 5:30) | New York City, New York | | Nina Cochrane |
| | October 14
(AVOIDING LITIGATION TRAINING - Location: Corporate Office Time: 3:30 - 5:30) | New York City, New York | | Nina Cochrane |
RA Handling Multiple Priorities | This is an interactive, hands on seminar designed to equip participants with new tools to handle multiple projects. The seminar is fast-paced and filled with practical, common sense solutions to tools to better these projects. Topics covered include organizational techniques and tools, effective prioritizing systems, using time better, investing time versus expensing time, overcoming procrastination, managing and reducing interruptions and effective delegation for non-delegators. This cours is presented by Dr. Don Wetmore, The Productivity Institute. more info |
RA Hiring the Right Attitude | How do you know if you?ve hired the right candidate? You can develop knowledge and skills but you can?t teach someone to have a passion for hospitality. In "Hiring the Right Attitude," learn how you can determine whether candidates can deliver both the skills and the hospitality excellence you need. more info |
| | November 17
(Location: UBS (677 Washington Blvd.); Room 5A; Time: 3:30pm-5:30pm) | Stamford, CT, Connecticut | | Nina Cochrane |
RA Hospitality Workshop | This seminar takes managers through "hospitality opportunity times" with our guests, from the first moment of contact through the dining experience in both cafeterias and restaurants. Reinforces the RA mission of "Delivering Hospitality Excellence to Our Premier Clients". Discussion on how to recognize and motivate your staff and nominate for RA's Hospitality Heroes program. This course can be taken through RA University or separately. more info |
| | August 25
('Delivering Hospitality Excellence", Location: HBS; Time: 3:30-5:30pm) | Boston, Massachusetts | | Nina Cochrane |
| | November 3
("Delivering Hospitality Excellence to Premier Clients", Location: RA Corporate office; Time: 3:30pm-5:30pm) | New York City, New York | | Nina Cochrane |
RA Leading Change | This class will help participants to identify and develop the skills that will make them more effective at Leading Change, whether the change is one they are implementing or they have been asked to implement the changes by their supervisor. more info |
RA Leading Change | This full day seminar explores the leadership response to changing marketplace expectations, new systems, and changing guest and workforce expectations. Participants learn the dynamics of change and reasons for resistance as well as how to help the team succeed in the face of change and manage the stress associated with it. This course is presented by Dr. Harvey Goldstein, Halen Group Inc. more info |
RA Management Skills I | This full-day seminar explores key management skills needed to supervise employees. Participants receive practical suggestions for managing multiple assignments, delegating work, setting goals, and solving problems in the workplace. more info |
| | September 29
(Location: TBD; Time: 3:30pm-5:30pm) | Boston, Massachusetts | | Nina Cochrane |
| | September 29
(3:30pm-5:30pm; Location: TBD) | Boston, Massachusetts | | Nina Cochrane |
| | November 9
(Location: RA Corporate office; Time: 10:30am-2:30pm) | New York City, New York | | Nina Cochrane |
| | February 9
(Location: RA Corporate office; Time: 10:30am-2:30pm) | New York City, New York | | Nina Cochrane |
RA Management Skills II: Leading People | This full-day seminar provides more advanced management skills. Participants learn how to affect and manage change, communicate effectively to obtain results, coach and motivate managers, and deal with interpersonal conflict. Leadership styles will be identified and discussed more info |
| | October 27
(Location: TBD; Time: 3:30-6:30pm) | Boston, Massachusetts | | Nina Cochrane |
| | October 27
(Time: 3:30pm-5:30pm; Location: TBD) | Boston, Massachusetts | | Nina Cochrane |
| | November 16
(Location: RA Corporate office; Time: 10:30am-2:30pm) | New York City , New York | | Nina Cochrane |
RA Managing in a Union Environment | The session will include: discipline in a union environment; following contract guidelines; NLRB; investigations in a union shop, etc. more info |
RA Marketing | This 2 hour course provides an overview of marketing. Highlights include marketing techniques, great external marketing campaigns and their messaging techniques, RA Marketing Goals for both the Corporate Dining and Cultural divisions along with the tools provided by the marketing department to help a unit achieve their goals. This class is recommended for anyone in a unit who is interested in understanding the tools of marketing and how they can use them to positively affect their unit. more info |
RA Merchandise & Style | The seminar introduces managers to the visual and aesthetic standards of Restaurant Associates. Design elements, visual presentation, food display, and uniform appearance will be included in the discussion. The seminar may be taken as an elective. more info |
RA Pre-meal Meetings | This seminar revies the tools to effectively prepare for and conduct daily pre-meal meetings in both restaurant and cafeteria settings. more info |
RA Progressive Coaching & Counseling | Participants will review the company?s policies and procedures for progressive discipline including the handling of employee performance and conduct. The focus of the seminar is performance improvement and retention through open, consistent and fair communication with each associate. more info |
RA Quarterly Marketing Meetings | This is a mandatory meeting for Café Managers and Directors at B&I units. This meeting will include: an overview of the Marketing Department, QSR, Balanced Choices Training, and Marketing promotions for November/December. Café Managers and Directors that haven't taken this seminar will be prohibited from launching Balanced Choices. more info |
RA Revenue Management Controls | The seminar will review all proper cash management controls including forms, deposits, cash reports, audits, safe controls, and security procedures. more info |
RA TIPS | TIPS (Training for Intervention Procedures) training encompasses responsible service, sale, and consumption of alcohol. TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving. TIPS trains servers, sellers, and consumers of alcohol. more info |
| | August 11
(Instructor: Peter Major; Location: Museum of Science (1 Science Park) - Room: Hornblower; Time: 3pm-8pm ) | Boston, Massachusetts | | Nina Cochrane |
RA University | All day session reviews all of the standards that are uniquely RA. Merchandise and Style, Pre Meal, Business Etiquette and Hospitality. more info |
| | December 1
(Seminar to include: Mission, Vision & Values; People MAP; Marketing, Visual & Style; Business Etiquette; Coaching & Counseling; Safety; Location: RA Corporate office; Time: 8:30am-4:30pm) | New York City, New York | | Nina Cochrane |
RA Wine 101 | This class is for the people with little or no experience with wines. Class will take the attendee from selection to service and beyond. Student will leave with strong understanding of basic wine varieties and how to pair them. Presented by: Thierry Pradines, Director Wine and Beverage more info |
RA Wine 102 | As a follow up to Wine 101 this class introduces more complex wine varieties from various regions, types of wine and thier history. Presented by: Thierry Pradines, Director Wine and Beverage more info |
RMS (Restaurant Management Systems) Training | Please email RMStraining@compass-usa.com to inquire about RMS training. more info |
Safei9 Q&A Session | Compass Group is now completing electronic I-9 forms and the E-Verify process in one easy step using the Safei9 program. First Advantage, our Safei9 program provider, will host this one hour conference-call answering your questions about the online electronic I-9 and E-Verify process. Managers who have successfully completed the mandatory online Safei9 training and have begun using the program are encouraged to attend. Attendance is restricted to 20 associates per call. more info |
ServSafe Alcohol Live Class and Examination | "ServSafe Alcohol Live Class and Examination" is an opportunity for Compass Group associates to complete the ServSafe Alcohol Training through an instructor lead course. This course is acceptabely by most states. more info |
ServSafe Alcohol Training On-line | "ServSafe Alcohol Training On-line" is an opportunity for Compass Group associates to complete the ServSafe Alcohol Training without attending a live class. Depending on which state you are working in, you will either be allowed to take a self directed exam or be required to complete the on-line exam with a proctor present. If you need to take a Proctred Exam, contact your local Compass Trainer for names of proctors near you. To register for the program, click the link below to access the Compass Group log-in page from the National Restaurant Association Educational Foundation. Only by following this link will you receive the discounted Compass Group price. After registering, click on Purchase ServSafe Alcohol Materials to sign up for the class. Prior to registering for the course you will be given the opportunity to check and see if your state recognizes the online program and if so, which type of exam you need to take. The listing for the states are on the left side of the page under State Regulations. If you are not required to take an exam with a proctor, sign up for the Primary Exam. If you need a proctor, please sign up for the Advanced Exam. For questions on the class, please e-mail the Training Department at training@compass-usa.com. more info |
ServSafe Examination ONLY | "ServSafe - Examination ONLY" is a pre-determined testing location for Compass Group associates who have completed the "ServSafe On-line" course and received their testing eligibility form from the National Restaurant Association Educational Foundation. Please contact your Training & Development Consultant for information on future "Exam Only" locations. "ServSafe On-line" must be completed prior to attendance at "ServSafe - Examination ONLY". To register for the on-line coursework, see "ServSafe On-line" in the Course Listing and register. more info |
| | July 29
(Exam will begin at 4:00 pm at FLIK @ KPMG 3 Chestnut Ridge Road Building 4 _Training Dining Room Montavale, NJ. Proctor Lynn Schnalzer 201-307-7543) | Montvale, New Jersey | | Karen Jirik |
| | July 29
(Proctor is Edwina Tang. Exam will be at 10:00 am at St. Pauls Tower 100 Bay Place Oakland, CA. Please utilize street parking. There is NO visitor parking in the builiding.) | Oakland, California | | Karen Jirik |
| | August 2
(2:00 p.m. - 4:00 p.m.) | Memphis, Tennessee | | Mick Beaver |
| | August 2
(3:00pm) | Atlanta, Georgia | | John Sokalsky |
| | August 10
(3:00pm) | Baltimore, Maryland | | John Sokalsky |
| | August 10
(2pm-5pm; United Technologies: 411 Silver Lane, East Hartford, CT. Please bring valid ID for entry) | Hartford, CT Area, Connecticut | | Conni Claflin |
| | August 18
(12:00pm) | Winston-Salem, North Carolina | | John Sokalsky |
| | August 18 / 9:00am
(Stacy Fringer will proctor the exam, please contact her at 951-440-8552 with any questions.) | Templeton, California | | John Sokalsky |
| | September 2
(8:30 a.m. - 11:00 a.m.) | Peoria, Illinois | | Mick Beaver |
| | September 3
(8:30 a.m. - 11:00 a.m.) | Chicago, Illinois | | Mick Beaver |
| | September 7
(4:00pm) | Boca Raton, Florida | | John Sokalsky |
| | September 20
(Exam will begin at 2:30 pm - Location TBD) | New York City, New York | | Karen Jirik |
| | September 30
((2:00 p.m. - 4:00 p.m.) Parkwest Medical Center, Nolichucky Conf. Rm on 3 Riverstone, 9352 Park West Bvld, Knoxville, TN 37918. Proctor: Debbie Fox 865-373-1074) | Knoxville, Tennessee | | Mick Beaver |
| | December 16
(8:30 a.m. - 11:00 a.m.) | Minneapolis, Minnesota | | Mick Beaver |
ServSafe Live Class and Examination | "ServSafe" is the food safety and sanitation program offered in partnership with the Educational Foundation of the National Restaurant Association. This two-day course culminates with a written examination for certification. ServSafe certification for managers is required by Compass Group Quality Assurance standards every 3 years. more info |
| | August 9th & 10th
(Day I:1:00pm - 5:30pm/Day II: 8:30am - 5:00pm) | Baltimore, Maryland | | John Sokalsky |
| | August 17&18
(Day I: 8:30pm - 5:00pm Day II: 8:30am - 3:00pm) | Winston-Salem, North Carolina | | John Sokalsky |
| | August 23, 24, 25
(Monday & Tuesday Afternoons - Exam Tuesday eve or Wednesday) | Stevenson Ranch, California | | Jackie Nichilo |
| | September 8th & 9th
(Day I: 8:30am -5:00pm / Day II: 8:30am - 3:00pm) | Boca Raton, Florida | | John Sokalsky |
| | September 14th & 15th
(Day I:8:30am -5:00pm / Day II: 8:30am - 3:00pm) | Charlotte , North Carolina | | John Sokalsky |
ServSafe On-line | "ServSafe On-line" is an opportunity for Compass Group associates to complete their ServSafe Coursework on-line, without attending a live class. You will be required to attend a live testing session (see ServSafe - Examination ONLY). To register for the program, click the link below to access the Compass Group log-in page from the National Restaurant Association Educational Foundation. Only by following this link will you receive the discounted Compass Group price. Once you have logged in, click on Purchase ServSafe Materials to register for the class. YOU ARE NOT ABLE TO TAKE THE ONLINE EXAM. Once registered, associates will have 30 days to complete approximately 10 hours of on-line coursework. Upon completion you must print your testing eligibility form to take the exam. Be advised that associates must register for an exam date with a Compass proctor by registering for (ServSafe - Examination ONLY) to take the certification exam It is recommended that examinations are taken as close to completion of coursework as possible, and participants download and print all study guides during "ServSafe On-line" coursework to review prior to examination. more info |
ServSafe Starters Employee Online Course | ServSafe Starters Employee Online Course is a comprehensive solution that delivers consistent food safety training to associates. ServSafe Starters was developed by the National Restaurant Association and customized to reflect Compass Group's Food Safety policies and procedures. The online course provides hourly associates with foodhandler training, helping to provide safe food for our customers. The course ensures the same food safety principles are delivered every time to your associates. more info |
ServSafe | "ServSafe" is the food safety and sanitation program offered in partnership with the Educational Foundation of the National Restaurant Association. This two-day course culminates with a written examination for certification. ServSafe certification for managers is required by Compass Group Quality Assurance standards every 3 years. more info |
Sexual and Workplace Harassment Program - On Line | This On-Line course addresses the issues of sexual and workplace harassment. Sexual and workplace harassment is a serious issue for all organizations and associates, including Compass Group. Sexual and workplace harassment can cause emotional distress resulting in higher turnover, decreased productivity, as well as the potential for litigation if harassment is not stopped. Sexual and workplace harassment negatively impacts how we deliver on The Compass Group Employment Brand, great people - real opportunities. Recognizing and preventing harassment is now even easier for Compass Group supervisors and managers. In partnership with Lernen Inc, we proudly provide the On-Line Sexual and Workplace Harassment Program. This course is available 24 hours a day, seven days a week so you can complete it when it is most convenient for you. Simply visit http://www.myvlp.com/cgnad and follow the prompts to enroll. For Crothall personnel, use http://CrothallTraining.com. This course is estimated to take 2 hours to complete. Upon successful completion of the program, users can print out a certificate of completion from their computer. Users who have not completed the program will be able to stop and come back. Upon re-entering the program, they will be brought back to the beginning of the section in which they stopped. Simply visit http://www.myvlp.com/cgnad to complete. For Crothall personnel, use http://CrothallTraining.com. more info |
STAFF Training | STAFF Training is an interactive, self-paced training program that provides you with the tips and tools to get you started working in STAFF. STAFF is a scheduling, time and attendance system that allows managers to perform most payroll-related activities. This self-paced course should be taken over a period of three weeks. Click here to access the program: http://stafftraining.compassmanager.com more info |
Take Our Daughters and Sons to Work Day 2009 | This is the 4th annual TOD&STWD. Sessions are for children of corporate office associates that have already registered for this program. The session numbers coincide with the time of day the session is held. Most sessions are offered several times throughout the day. Choose a total of 5 sessions. Make sure each selection has a different name and a different time of day. Sample Schedule: Session 1 (9:00-9:50) Accounting Session 2 (10:05-10:55) Legal Session 3 (12:45-1:35) IT Session 4 (1:50-2:40) Treasury Session 5 (2:55-3:45) Foodbuy more info |
Time Management - This Business of Planning | This is a Discovery International licensed program. This class will help you recognize your planning strengths and how to use them more effectively to plan and manage daily tasks, meetings, ideas, and projects. The skills and techniques learned in this class focus on high payoff activities and how to apply them in your daily life to complete objectives and goals and time. more info |
| | July 29
(Compass Corporate, Coliseum Centre One, Room 437, 8:30 am to 12:30 pm) | Charlotte, North Carolina | | Larry Trn |
| | September 23
((For Morrison Registered Dietitians Only) 1:00 p.m. - 5:00 p.m.) | Kansas City, Missouri | | Mick Beaver |
Women's Leadership Network (WLN) - Carolinas Regional Chapter | With a mission to advance the company's ability to attract, develop and retain women at all levels, the WLN, a formal network of women, will lead to more opportunities in the company for development and advancement for women. more info |
Women's Leadership Network (WLN) - Chesapeake Regional Chapter | With a mission to advance the company's ability to attract, develop and retain women at all levels, the WLN, a formal network of women, will lead to more opportunities in the company for development and advancement for women. more info |
| | August 16
(Wine and Wine Etiquette by Jill Winkler, owner of Chatham Hill Winery. Rooftop Restaurant at the Kennedy Center, 2700 F Street NW, Washinthon, DC 20566. 4:00-7:00 PM) | Washington DC, District of Columbia | | Jocelyn Lieberman |
Women's Leadership Network (WLN) - Greater Philadelphia Chapter (includes PA, NJ and DE areas) | With a mission to advance the company's ability to attract, develop and retain women at all levels, the WLN, a formal network of women, will lead to more opportunities in the company for development and advancement for women. more info |
Women's Leadership Network (WLN) - Metro East Chapter (includes NY, NJ, PA, DE & CT areas) | With a mission to advance the company's ability to attract, develop and retain women at all levels, the WLN, a formal network of women, will lead to more opportunities in the company for development and advancement for women. more info |
Women's Leadership Network (WLN) - New England Chapter | With a mission to advance the company's ability to attract, develop and retain women at all levels, the WLN, a formal network of women, will lead to more opportunities in the company for development and advancement for women. more info |
Writing Advantage | In today's business world, sharp, convincing, writing is critical for success. Expressing your ideas succinctly without leaving anything to interpretation is a skill - one you can easily learn with "Writing Advantage", a Franklin Covey licensed program. Success as a writer depends on inspiring others to read what you've written. That's no small challenge in an information-flow work environment. With "Writing Advantage" participants learn about quality writing standards and how to apply a straightforward writing process to plan, design, draft, review, and revise documents. more info |
| | September 30
(8:30am - 3:00pm) | Charlottesville, Virginia | | John Sokalsky |
Zodiak: The Game of Business Finance and Strategy | Flat sales, cost overruns, disgruntled customers, dried-up cash flow, unhappy stockholders, lost investment opportunities. These are the challenges or crises you may face in today's business world. "Zodiac" is a fun and highly-interactive board game that allows participants to become familiar and experience these concepts while running a mock company. more info |
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